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Westside Lexus

Houston, TX

4.8
6,590 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,590 reviews

April 26, 2021

Everyone was very helpful with my car buying experience. My salesperson listened to my needs, and made sure I got what I wanted. Would definitely buy from here again More

by sholinda_18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Westside Lexus responded

This review makes our day! Thank you for choosing Westside Lexus and taking the time to recommend our work so highly. We hope you are loving your new car!

April 26, 2021

We are very pleased with our purchase, and the service was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross More

by kimr2565
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Westside Lexus responded

Danny and Kim - We are thrilled that our team earned your business and excellent recommendation. Thank you for choosing Westside Lexus and safe travels in your new car!

April 25, 2021

West side Lexus & Kim Jessee did a great job providing a great vehicle at a reasonable price. The dealership & vehicle were clean. Avoid the hassle of dealing with lesser automotive companies. More

by Buyer sg 77094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Kim and the team delivered such a seamless purchase experience. Safe travels in your new vehicle, and we hope to see you again at Westside Lexus!

April 25, 2021

Would expect nothing less from a luxury car dealership. Clean, open, spacious, and welcoming. All employees are dressed professionally and there is a noticeable difference in the overall ambience compare More

by RICHFARM95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Westside Lexus responded

Thank you for your positive feedback! We love to hear that you are satisfied with our service and facilities. We hope that you're enjoying your car and we can't wait to work together again at Westside Lexus. Have a fantastic week!

April 25, 2021

Sterling did a FANTASTIC job assisting me with my first vehicle purchase! He ensured I felt comfortable and confident throughout the entire process. I truly felt as though he was doing his best in working More

by Jessica Patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Westside Lexus responded

Hi Jessica - Thank you for the great review! Sterling is an excellent member of our team, and it is wonderful to hear that he went above and beyond to assist with your purchase. Drive safely in your first new vehicle, and congratulations! We hope to see you again at Westside Lexus!

April 24, 2021

Top notch dealership,salesman very good at his job. Great experience. Everyone was friendly and helpful in process of purchasing the vehicle. I’m very happy with the staff More

by Lilfrogie44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Apr 26, 2021 -

Westside Lexus responded

Thank you so much for posting a wonderful review about your shopping experience at Westside Lexus! We are delighted to hear that you're a happy customer. Safe driving in your new vehicle!

April 23, 2021

I was pleased with your service, and helping us with our family crossover SUV. Thanks again & enjoying it... Hope to come back in the future for another vehicle.. More

by t.chewy@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Westside Lexus responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your SUV!

April 23, 2021

It was straightforward and easy to buy a car from Westside Lexus. It was a good experience. Jeff was very helpful and attentive. Thank you. More

by p_mai@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Apr 26, 2021 -

Westside Lexus responded

At Westside Lexus we strive to make the car-buying process simple and it's wonderful to see this feedback. Thank you so much for giving a shout-out to Jeff! We hope that your new vehicle is treating you well.

April 23, 2021

Easy and comfortable purchase- no pressure. Edwar was great! He was knowledgeable and was helpful. You have a great inventory. This helps tremendously. I am looking forward to my road trip in May More

by hashe
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Westside Lexus responded

At Westside Lexus we strive to make the car-buying process simple and it's wonderful to hear that Edgar made this true for you. Thank you so much! We wish you safe travels in your new vehicle and hope that you enjoy your road trip.

April 23, 2021

Location is easy to get into and out of. There was a great selection of vehicles and the sales and service areas are well laid out and very clean. More

by pmidh
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gifford
Apr 23, 2021 -

Westside Lexus responded

Thank you for the great review! It is wonderful to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

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