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Westside Lexus

Houston, TX

4.8
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,695 reviews

June 19, 2024

Joey has a wealth of professional knowledge, which has provided me with substantial assistance. I and my family are very grateful for him! More

by Li
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Westside Lexus responded

Li, we're delighted to hear that Joey's expertise made a positive impact on your experience at Westside Lexus. Thank you for sharing!

June 19, 2024

She is very nice and patient, and spent a lot of time explaining to us! We are happy to having her to be our dealer. More

by Yanwei Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Westside Lexus responded

We're delighted to hear that you had a positive experience with our team at Westside Lexus! Thank you for sharing your feedback and choosing us as your dealer.

June 18, 2024

I didn’t meet Shannon George but Christian in finance and Stefan in service were great. More

by ksilkworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan McKinney
Jun 18, 2024 -

Westside Lexus responded

Thank you for reviewing Westside Lexus! We appreciate your shoutout to Christian and Stefan. We hope to see you again down the road!

June 16, 2024

Love the layout not the location. Lexus needs more dealerships. Insurance guy was scary with all the what ifs and repair costs. Loved the service after purchase. Thank you More

by sandy37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Westside Lexus responded

Sandy, thanks for sharing your thoughts! We're glad to hear you enjoyed the service after purchase at Westside Lexus. We'll take note of your feedback about our location and insurance experience. Enjoy driving your new Lexus!

June 15, 2024

Everyone was welcoming and kind - my salesman was informative and knowledgeable, and the finance member I met with was extremely helpful and not pushy at all. It was a great experience More

by MPMCGINNIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Westside Lexus responded

We're delighted to hear that you had a great experience with our team at Westside Lexus! Thanks for sharing your positive feedback, and we hope you're enjoying your new vehicle.

June 15, 2024

Laurean provided great service and was able to meet my requirements in order to lease another vehicle. More

by laura.r.needle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Westside Lexus responded

Laura, we're delighted to hear that Laurean provided great service and met your leasing needs at Westside Lexus. Thanks for sharing!

June 14, 2024

great dealership. sales person was great and knew everything about product. experience was smooth will for sure recomend! More

by BOUDIERBOUDIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Westside Lexus responded

We're delighted to hear you had a smooth experience with our knowledgeable team at Westside Lexus. Thanks for recommending us!

June 14, 2024

I was blown away by the speed and efficiency of the operation. I turned up on a Monday with a view to a test drive and if I liked the car I’d get the ball rolling for the following day, I had a tight s More

by ken.brownlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Keough
Jun 17, 2024 -

Westside Lexus responded

Ken, we're delighted to hear that your experience at Westside Lexus was smooth and efficient! Enjoy your new GX 460 and thank you for choosing us!

June 11, 2024

Calm, clean, and respectful of your time. Great waiting area where you can get work done. Mr. Keener told me exactly what to expect, each step of the way. They honored the vehicle price lis More

by o_jahnsen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Westside Lexus responded

We're delighted to hear that Lurie and the Westside Lexus team provided top-notch service and a great experience for you! Thanks for sharing your feedback!

June 11, 2024

I’ve been with Lexus for over 10 years. This is my first time working with Daniel, and I’m glad he took over as my service consultant. excited to continue to work with him in the future. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Westside Lexus responded

Adrian, we're delighted to hear that Daniel made a great impression on you at Westside Lexus. Thanks for your continued loyalty and we look forward to serving you in the future!

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