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Westside Lexus

Houston, TX

4.8
6,588 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,588 reviews

May 25, 2021

Great customer service and support! The staff listened to our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave More

by DAVIDMEDINA6746
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Westside Lexus responded

Thank you for the great review, Dave! We are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to earn your business again down the road!

May 25, 2021

Out salesman, Jeff Jones, was courteous, knowledgeable, friendly and professional. The showroom and grounds are immaculate. I will recommend this dealership and our salesman to my friends. More

by lew.skaug
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Jeff and the Westside Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you again down the road!

May 25, 2021

Platinum customer service! Knowledgeable sales and finance team. Purchase was the quickest and most convenient without spending hours waiting. Joey and Anil helped me every step of the way in purchasi More

by s_sranger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Westside Lexus responded

Thank you for posting about your experience with our Westside Lexus team. It is our goal to deliver top-notch service and we're glad that came through to you!

May 24, 2021

Excellent service, excellent sales experience/personnel They have reached out to me since the purchase and I love my car! Thank you all for everything More

by debhodge53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
May 24, 2021 -

Westside Lexus responded

It makes us smile to hear that you love your new vehicle. Thank you so much for posting a wonderful review about your experience working with our Westside Lexus team! We are so grateful for your business.

May 24, 2021

The place were cleaned and huge, got to walk a lot to see your favourite cars. Salesman were nice and friendly, but they change their faces when you get the time to deal the price. More

by Chloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
3.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Westside Lexus responded

Chloe - I am sorry to hear that you did not have a better experience. We strive to make the purchasing process straightforward and transparent for our guests, and it is concerning that this was not better reflected in your time working with us. I would be happy to speak with you to see if there is anything I can do to help improve your visit. If you are interested in discussing this further, please do not hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 24, 2021

Jeff my salesman was professional and showed me exactly what I was looking for in a car. Very pleased with the experience and would definitely recommend. More

by lakelso11371
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Westside Lexus responded

It means a lot to hear that we earned your recommendation. Thank you so much for posting a great review about your time working with Jeff! All of us at Westside Lexus appreciate your business and wish you safe driving.

May 23, 2021

WESTSIDE Lexus is alway inviting, Employees are always polite and friendly. I always feel welcomed when I go to the dealership. I also always BUY a Lexus! More

by White Lightening
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Westside Lexus responded

Thank you for the outstanding review and for being a loyal Westside Lexus customer! It is our pleasure to serve you. Drive safe and see you next time!

May 22, 2021

Great customer service. Very clean and comfortable. We’ve been a customer for twenty years. The sales, finance and service departments were very helpful and knowledgeable. More

by mtbruckner68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Westside Lexus responded

Thank you so much for being a loyal Westside Lexus customer! We are truly grateful for your continued support and delighted to see this positive feedback. Enjoy your week and we'll see you soon!

May 21, 2021

Westside takes care of my needs because of service with Andrew Nagler and sales with Jeff Byers… also both of these gentlemen listen to my needs and act promptly More

by rodney.o.ambrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schloemer, Nam Pham
May 21, 2021 -

Westside Lexus responded

Thank you for stopping by to leave us a review, Rodney! It makes our day to see positive feedback like this about our team and we're so glad to know that Andrew and Jeff always take excellent care of you. Safe driving and we look forward to your next service visit! - Your friends at Westside Lexus

May 21, 2021

Great staff, great service. Jeffery knew exactly what I wanted and made it quick and easy with no hassle. Definitely recommend Jeffery Byer and Westside Lexus. More

by Diego Snyder-Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Westside Lexus responded

Diego - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Jeffery and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back next time!

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