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Westside Lexus
Houston, TX
6,587 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,587 reviews
May 28, 2021
The sales and service are great at Westside Lexus. The new car was ready when promised and it was in perfect order. The service department was very helpful to get the lease car ready to turn in. . new car was ready when promised and it was in perfect order. The service department was very helpful to get the lease car ready to turn in. . More
by granpafr7
Verified Customer
May 28, 2021
Great experience, clear, accurate and honest communication from beginning to the end! Doug is very knowledgeable and very professional, I will be a repeat customer! communication from beginning to the end! Doug is very knowledgeable and very professional, I will be a repeat customer! More
by kev1802011
Employees Worked With
May 28, 2021
Came in to look around for a used car. David drove me around discussing vehicles. The car we were driving in ended up being the car I bought. Really nice. David is great. around discussing vehicles. The car we were driving in ended up being the car I bought. Really nice. David is great. More
by jrs020
May 28, 2021
My experience was amazing from start to end , Catalina was very helpful and she was very nice , I will be sending all my family and friends to her , she make me fell like I was at home :) was very helpful and she was very nice , I will be sending all my family and friends to her , she make me fell like I was at home :) More
by escovareva12
Employees Worked With
May 28, 2021
Very good dealer. Sale person Hai Do was very caring and taking good care of customer to get a desired car that I needed. A relaxing place with many collections of new car available. taking good care of customer to get a desired car that I needed. A relaxing place with many collections of new car available. More
by Chuong Nguyen
May 28, 2021
We had our 6 month old with my wife and I and the sales and finance team did an excellent job getting us in and out. and finance team did an excellent job getting us in and out. More
by brian_bordelon
May 28, 2021
We had 5 dealerships scheduled over 2 days and only made it to Westside. Dallas took great care of us. She was so kind, helpful and knowledgeable especially when it came to all the fancy tech in the vehic it to Westside. Dallas took great care of us. She was so kind, helpful and knowledgeable especially when it came to all the fancy tech in the vehicles. My whole family just loved her and we love our little Lexus UX! Thank you, Dallas for finding us the right vehicle at the right price. We will be back, obviously:-) More
by The Grays
May 28, 2021
Enjoyed the interaction with your people. Loved the delivery of the car. Love my car. This is the second car I have bought from Westside Lexus. delivery of the car. Love my car. This is the second car I have bought from Westside Lexus. More
by sandyklitz
Employees Worked With
May 28, 2021
Sales person Alex Winnicki assisted me with my purchase of a 2021 RX 350. The experience was smooth and pleasant. I felt very special. Truly a world class experience. of a 2021 RX 350. The experience was smooth and pleasant. I felt very special. Truly a world class experience. More
by faleonard
Employees Worked With
May 28, 2021
Customer satisfaction! Professional! Mary Margaret navigated process effortlessly & made us feel special. JT-finance streamlined paperwork. Travis, tech guru, adept at reducing Lexus logistics for us navigated process effortlessly & made us feel special. JT-finance streamlined paperwork. Travis, tech guru, adept at reducing Lexus logistics for us. More
by CAROLEBARELA
