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Westside Lexus
Houston, TX
6,578 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,578 reviews
Verified Customer
June 30, 2021
Great experience all the way around from sales to finance! Chong was very knowledgeable and fun to work with. I would highly recommend this dealership! finance! Chong was very knowledgeable and fun to work with. I would highly recommend this dealership! More
by dlittleshade
June 30, 2021
I have had a Lexus since 1991. The dealership had been wonderful! Reason I stayed ! wonderful! Reason I stayed ! More
by atellgram
June 30, 2021
Dominic is very kind and Patient toward us. we are very pleased with his service pleased with his service More
by evelyn.n
Employees Worked With
June 29, 2021
Great product and great service. Tim G was extremely helpful in my buying process. The process was smooth and easy. Great not having to spend all day at a dealership helpful in my buying process. The process was smooth and easy. Great not having to spend all day at a dealership More
by cwatassek
June 29, 2021
Everyone from sales to finance was super friendly. From the time we entered the door until the moment we left, we had a great experience. the time we entered the door until the moment we left, we had a great experience. More
by Thao1010
June 29, 2021
Helpful and caring management. Clean and open environment. Worked with me to figure out the best package possible. Helped me understand all the features on my car. environment. Worked with me to figure out the best package possible. Helped me understand all the features on my car. More
by elizabethphur
June 29, 2021
Everyone from sales, to finance, to technology were fast, friendly, and extremely helpful. I have purchased many cars and thus has been the best experience to date. friendly, and extremely helpful. I have purchased many cars and thus has been the best experience to date. More
by carrie8
June 29, 2021
Jeff Jones is polite, professional and excellent to deal with. Very pleased that I worked with him. Finance team are also professional and not pushy at all. Only improvement I see is that accounting needs t with. Very pleased that I worked with him. Finance team are also professional and not pushy at all. Only improvement I see is that accounting needs to be more efficient with their transactions. Shouldn’t take a week to issue a check. Apart from that the dealership is impressive and a pleasant place to be in. I definitely recommend Jeff and will use again for future purchases. From previous cars experience the service department is very clean and efficient and that is the reason I went back to Lexus. Well done team. Keep the good work up and stock up your inventory! More
by MOHAMMED ALALOU
