Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
6,573 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,573 reviews
July 08, 2021
As always there a 1st class dealership especially dealing with Steve Machann making it an excellent experience compared to our earlier pathetic experience at The Lincoln dealership with Steve Machann making it an excellent experience compared to our earlier pathetic experience at The Lincoln dealership More
by VOVO
Verified Customer
July 07, 2021
The sales person who I've worked with on a previous person is quick, dependable, friendly and professional. I know I can count on him to find the vehicle I'm looking for. person is quick, dependable, friendly and professional. I know I can count on him to find the vehicle I'm looking for. More
by tsalas
Employees Worked With
July 07, 2021
I love this dealership!!! They are very polite and professional and my sales guy, Danny Garza, was outstanding and Sam also. I was at Sterling McCall Lexus before I went here and the difference is lik professional and my sales guy, Danny Garza, was outstanding and Sam also. I was at Sterling McCall Lexus before I went here and the difference is like day and night. The process was very organized and quick. More
by CSAN5000
July 06, 2021
Beautiful, clean dealership with kind sales and finance professionals. Not my first purchase, won’t be my last. My entire family purchases their cars from here! professionals. Not my first purchase, won’t be my last. My entire family purchases their cars from here! More
by Stephanie K
July 06, 2021
Westside LEXUS has many selection on cars and my salesperson, MJ, was friendly and patient with me. I will recommend your location to whomever that are interested in buying a car. salesperson, MJ, was friendly and patient with me. I will recommend your location to whomever that are interested in buying a car. More
by Kani
Employees Worked With
MJ Rizvi
July 06, 2021
Steve Machann does what he does..deliver! This is our 15th year of coming to Steve for my wife’s car, always shows many options and many products for us to be able to make an informed decision! 15th year of coming to Steve for my wife’s car, always shows many options and many products for us to be able to make an informed decision! More
by WEBB.BISHOP
Employees Worked With
July 04, 2021
Is very attractive and well arranged. Our agent, Gonzo, was very courteous and informative. We were pleased with him and he answered all our questions. was very courteous and informative. We were pleased with him and he answered all our questions. More
by cabarrett
July 04, 2021
Outstanding!! The GOLD standard in every way...sales, service, finance. NOBODY does it better and they have my full faith and trust! I will never go anywhere else for my automotive needs...ever. service, finance. NOBODY does it better and they have my full faith and trust! I will never go anywhere else for my automotive needs...ever. More
by MM3
July 03, 2021
Thorough, knowledgeable, courteous, not pushy, joyful, genuine, appreciative of business genuine, appreciative of business More
by jwarren14
July 03, 2021
Great experience. Enjoyed working with Steve throughout the sales process. the sales process. More
by larryk0
Employees Worked With
