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Westside Lexus

Houston, TX

4.8
6,562 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,562 reviews

July 17, 2021

The entire transaction was smooth and fast. Edwar and the banking team were friendly and attentive . I could complete the entire purchase process in 3-4 hours. More

by Tapan Behera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Jul 19, 2021 -

Westside Lexus responded

Thank you for taking the time to share, Tapan! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Edwar. Drive safely in your new vehicle, and we hope to see you again at Westside Lexus!

July 17, 2021

Been a customer for 21 years. Love this brand new dealership. It's beautiful and they keep it very clean. The People are very professional but friendly and a pleasure to work with! Recommend highly. More

by Monique S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 19, 2021 -

Westside Lexus responded

Thank you for the great review, Monique! We appreciate your business over the years and are thrilled to hear that you have had such successful experiences working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 17, 2021

Great customer service. Good price. Thank you Sterling for helping me find the car i like. Great job. Definitely will be back for future transaction. More

by AUTOCD2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Sterling and the team. Drive safely, and we are looking forward to seeing you again at Westside Lexus!

July 17, 2021

Nicest car dealership we’ve ever experienced. Nice amenities. Great hangout place for Lexus owners, Nice place, great cars , awesome people, excellent overall experience. Go Westside Lexus!!! More

by MAHAXY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone, Steve Davis, Louis Blackmon, Travis Buck, Hai Do, Dallas Chamberlain
Jul 19, 2021 -

Westside Lexus responded

This glowing feedback is greatly apprecaited! Thank you for choosing Westside Lexus and for sharing your experience. We look forward to working with you next time!

July 17, 2021

Great buying experience! John Loving made it easy and we got a good deal. We’ll definitely come back to west side for our next Lexus. More

by bbmelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you found the perfect vehicle at Westside Lexus. Congrats on your purchase, and we will be sure to pass on the kind words to John!

July 16, 2021

Organized and very accommodating. Does not put pressure on the buyer. Very good about answering all questions. They try to please the customer. Have been purchasing cars from them for 20 years. More

by LILLIAN.SCHINDLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Westside Lexus responded

Thank you for letting others know what being a guest at Westside Lexus is like. We strive to provide an exceptional car-buying experience for all of our guests so we are thrilled our team could send you home in your new ride. We appreciate your continued confidence and hope to see you next time!

July 16, 2021

Great experience, hassle free. Salesperson had patience and took us around to look at all of the different color options so this way we got exactly what we wanted. With some colors we visited the car on th More

by GEORGIA8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

Thanks for taking the time to leave a great 5-Star review! We love to hear when our customer's experiences are hassle-free. We are so pleased that you got exactly the car you wanted.

July 16, 2021

Unbelievable attention to detail and service. Fantastic purchasing experience. Everyone was very polite, professional, and easy to work with. Will definitely refer more friends and family. More

by chad_young0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

We are thrilled to hear we could provide a five-star experience while you were in the market for a new vehicle. Nothing makes us happier than sending home a satisfied client so we hope you enjoy the new ride. Take care! - Westside Lexus

July 16, 2021

Very customer service oriented. Would recommend to others. Dom was very accommodating. Good to know I can call at any time. Really love the car. More

by cbenson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

Thank you so much for trusting Westside Lexus with this purchase! We are thrilled to hear that you enjoyed working with Dom and love your new car. Congratulations and safe driving!

July 16, 2021

Mike Nelson treated us terrifically while helping us pick out and purchase our new Lexus. I would buy another vehicle from Mike for sure. Thanks very much! More

by RUSSELL11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

Russell - Congratulations on your new car! It is great to hear that Mike and the team were so attentive and helpful during your purchase. Thank you for supporting Westside Lexus!

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