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Westside Lexus

Houston, TX

4.8
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,695 reviews

July 10, 2024

Hello ! I am a return customer . So , Mr Hai Do very kindly and patient and explaining for my Daughter to understanding about all features of this Lexus she More

by TOMDINH1303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Jul 11, 2024 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're glad to hear we provided excellent service and helped your daughter understand her new car's features. Looking forward to assisting you with your future purchase!

July 10, 2024

It was great working with MMM. She was so helpful in many ways and such a great personality. More

by 12ep@comcast.net
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Westside Lexus responded

Thank you for choosing Westside Lexus. We are happy you found our staff helpful, and we appreciate your positive feedback!

July 09, 2024

Excellent place to buy a car. Loved our sales lady Mary and finance was extremely fast and efficient. I would highly recommend Westside Lexus to my friends. More

by liddle1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Westside Lexus responded

We're delighted to hear you had a great experience with Mary and our finance team at Westside Lexus! Thanks for recommending us, we appreciate your support. Enjoy your new car!

July 08, 2024

Mary Margaret so very kind. She went out of her way to make sure everything was perfect! Thank you! More

by marypopejoy
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Westside Lexus responded

We are so glad to hear that Mary Margaret went the extra mile to make sure everything was perfect! Thank you for trusting Westside Lexus with your business.

July 07, 2024

Westside is excellent dealership. Their service is the best I ever seen. Big reason we bought another Lexus More

by zh.ill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our service at Westside Lexus played a big role in your decision to purchase another Lexus. Enjoy your new ride!

July 07, 2024

Been a customer since 1999… always professional, knowledgeable and friendly! Look forward to many more years! More

by carolyn_v53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Westside Lexus responded

Carolyn, thank you for being a loyal customer since 1999! We're delighted to hear that you've consistently had positive experiences with our team at Westside Lexus. Here's to many more years together!

July 07, 2024

Thoroughly enjoyed experience at Westside Lexus. Only complaint was the wait to see F & I department. More

by oscart1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Westside Lexus responded

We're delighted to hear you enjoyed your experience at Westside Lexus! We appreciate your patience with the wait and will work on improving that aspect. Thanks for sharing your feedback!

July 06, 2024

Very efficient, attractive and professional setting. I would happily recommend it. If only it were closer to my neighborhood.. More

by Mmilloy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Westside Lexus responded

We're delighted to hear you enjoyed the efficient and professional setting at Westside Lexus. Thanks for recommending us!

July 05, 2024

My experience with Westside was a good one. Make ready was good only a few areas on the vehicle that needed extra attention, But overall a good experience More

by delanebounds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Westside Lexus responded

Thank you for sharing your experience with Westside Lexus! We're glad to hear that overall, it was a positive one. We'll take note of the areas needing extra attention and strive to improve even further.

July 04, 2024

I travel from Arkansas to purchase cars from Westside Lexus because of excellent service. Shannon George has always kept me coming back to Houston. More

by JOYCEAGS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Westside Lexus responded

Joyce, we're delighted to hear that Shannon and the Westside Lexus team have earned your loyalty. Thank you for making the trip from Arkansas!

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