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Westside Lexus
Houston, TX
6,560 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,560 reviews
August 04, 2021
Professionalism of sales (Lurie) and financial staff, Manuel Gomez was welcomed. Both were very knowledgeable about their area of expertise. Didn’t feel the high pressure characterized by the profession. Manuel Gomez was welcomed. Both were very knowledgeable about their area of expertise. Didn’t feel the high pressure characterized by the profession. More
by brendalclayton
Verified Customer
August 03, 2021
Both Frank Mata and J-Teodoro were really helpful, both were really friendly, and there customer service was really goo. Looking forward to do business in the future Thank u were really friendly, and there customer service was really goo. Looking forward to do business in the future Thank u More
by avelarfrank
August 03, 2021
We have been doing business with Lexus for over 15 years. The only reason why we stay with Lexus is the excellent service. By far they have the best service. The only reason why we stay with Lexus is the excellent service. By far they have the best service. More
by TOOSALINI
August 03, 2021
Professional sales personnel, no pressure but great follow through. All around a good experience! I have been looking for this car for some time and found it at this dealership. So far so good! follow through. All around a good experience! I have been looking for this car for some time and found it at this dealership. So far so good! More
by HSIEWERT
Employees Worked With
August 02, 2021
Thank You! Wonderful experience. Lexus staff took their time, did not push me into purchasing vehicle. Answered all my questions. Highly recommend. Thank You Westside Lexus. time, did not push me into purchasing vehicle. Answered all my questions. Highly recommend. Thank You Westside Lexus. More
by NR2019
August 02, 2021
I have owned three previous Lexus vehicles and will continue to purchase these amazing cars. Alex Gifford was extremely professional, courteous, knowledgeable and helpful. He truly cares about his cus continue to purchase these amazing cars. Alex Gifford was extremely professional, courteous, knowledgeable and helpful. He truly cares about his customers. This process was very quick and easy and everyone was very welcoming. I feel confident that if I have any further issues or questions, they will be addressed. Thank you again for all your assistance. I love my new car!!! It's amazing and drives so nicely. Westside Lexus is one of the best! More
by rjmanwaring
Employees Worked With
Alex Gifford
August 02, 2021
Everything made easy! The showroom is immaculate, everyone is friendly and knowledgeable. There isn’t anything that I can recommend changing or updating with their service. everyone is friendly and knowledgeable. There isn’t anything that I can recommend changing or updating with their service. More
by PETIETX
Employees Worked With
Dallas Chamberlain
August 02, 2021
Has a good amount of inventory to select from compare to other dealerships. My salesman was super nice and accommodating. The dealership was clean and nice! other dealerships. My salesman was super nice and accommodating. The dealership was clean and nice! More
by brennatran
Employees Worked With
August 02, 2021
Merrill, Sales representative was excellent. He genuinely cared about what I wanted in a car and made me feel like family. Thank you so much. cared about what I wanted in a car and made me feel like family. Thank you so much. More
by seebelinda
August 02, 2021
I have been going to westside for over 20 years. It is the best dealership I’ve been to. I will only buy Lexus because of the service and experience the best dealership I’ve been to. I will only buy Lexus because of the service and experience More
by jagbom
