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Westside Lexus

Houston, TX

4.8
6,558 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,558 reviews

August 12, 2021

I received excellent service from Shawn- he was patient, responsive and made process seamless.I am happy with my selection and enjoying my new car. More

by mmurray452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Westside Lexus responded

Hearing that your buying experience was responsive and seamless, lets us know that we're making all the right moves! We will certainly pass along your thanks to Shawn. Thank you for choosing Westside Lexus!

August 12, 2021

The best customer service surface everything is going easy when I buy the car Thank you for everything you are doing the good job is the good job Mr. David More

by saudkhudairi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Westside Lexus responded

Thank you for choosing Westside Lexus while you were in the market for a new vehicle. We are pleased David could send you home in a car that is right for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

August 11, 2021

Excellent service and made the whole process easy. I would definitely recommend friends visiting this location if they are ever looking for a new car. More

by CJBUSHEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charli Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Westside Lexus responded

Thank you for reviewing and recommending us! We're so glad to hear we're delivering the excellent guest experience we strive for, and we hope to see you again down the road! Safe travels! - the Westside Lexus team

August 11, 2021

Good service No waiting time Nice stuff All done Good service No waiting time Nice stuff All done within one hour The people polite professional friendly and caring Special thanks to Mr.Ale More

by vmgurevich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless service experience working with Alex and the Westside Lexus team. Drive safely, and we hope to see you again down the road!

August 11, 2021

Sales and service we’re tremendous. The finance process was a breeze. I can’t say enough good things about the people at this dealership. It’s the best car buying experience I’ve ever had. More

by nixond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Nam Pham
Aug 11, 2021 -

Westside Lexus responded

It makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing Westside Lexus and for taking the time to review our work. We wish you many safe and happy miles ahead!

August 11, 2021

Absolutely the best car buying experience I’ve ever had … We’ve purchased probably 20 cars in the last 10 years and the experience I had with Gonzo and David was out of this world ….. More

by CP1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez, Nam Pham
Aug 11, 2021 -

Westside Lexus responded

We couldn't ask for better feedback! It means a lot that our service stood out to you while you were in the market for a new vehicle, and we will be sure to pass along your thanks to Gonzo and David. Thank you for choosing Westside Lexus and we wish you many safe and happy miles!

August 11, 2021

In and out really fast. Might be my 8th or 9th Lexus. They are dependable and well-built and the service is unparalleled. We have a sales person, Mary Margaret McGowan, we just love. She is efficient, More

by SandyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Westside Lexus responded

Sandy, thanks for reviewing Westside Lexus. We're glad that your experience was efficient and top notch. It is wonderful that you enjoyed working with Mary and Alex!

August 10, 2021

David was excellent. Would highly recommend him for any car purchase. Thank you very much! We love the car!! It was an excellent price and we plan on enjoying it! More

by kelleybailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Massaf
Aug 10, 2021 -

Westside Lexus responded

Hi Kelley - We appreciate you taking the time to recommend David and our team! Thank you for doing business with us here at Westside Lexus, we are happy that we could give you a five-star purchase experience. Safe travels in your new car!

August 09, 2021

Jeff Margolis is an asset to Westside Lexus & Lexus USA Sales. He is bar none to all auto sales representatives & no other sales type can compare to his excellent services! More

by Fcleung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis, Nam Pham
Aug 09, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and your taking the time to shout out Jeff. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

August 08, 2021

I was searching for a cash car And I never thought about going to a dealer to look for one so I was told by a friend to visit westside Lexus And see what they have That's when I work with miss Lee the most More

by Alexander Pierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Westside Lexus responded

Alexander - Thank you for taking the time to share! We are so happy to hear that you had such a successful purchase experience working with Lee and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

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