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Westside Lexus

Houston, TX

4.8
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,695 reviews

August 09, 2024

A great place to buy a car Good people to work with. Thank you for helping me with a great car. More

by billyhardin3737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Westside Lexus responded

Billy, thank you for sharing your appreciation for Westside Lexus! We're honored to have earned this feedback.

August 09, 2024

It was a very positive experience to purchase a vehicle at Westside Lexus and Alex Ponce made everything very easy. More

by scribblesacademy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Westside Lexus responded

We're delighted to hear that Alex made your vehicle purchase experience easy and positive at Westside Lexus. Thank you for choosing us!

August 07, 2024

My experience at Westside Lexus was a pleasure. Doug Phillips went out of his way to make my car buying and delivery seamless. I would recommend anyone looking to purchase a used vehicle to ask for More

by w5abz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Westside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Doug made your car buying and delivery process seamless at Westside Lexus. We appreciate the recommendation and hope you're enjoying your new vehicle!

August 07, 2024

My experience working with Shawn An during my initial browsing, final selection and purchase was great. He kept me informed when the vehicle would arrive and was a straightforward and lowkey salesman. More

by Craig S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Westside Lexus responded

Craig, we're glad to hear Shawn provided a great experience during your purchase at Westside Lexus. We apologize for the pressure you felt in finance and appreciate your feedback on how we can improve this part of our process. Thank you for choosing us!

August 06, 2024

Dealing with Chong Lee was very easy and seamless. We have had a great experience so far with Westside Lexus. More

by christhiele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Westside Lexus responded

Christhiele, we're delighted to hear that Chong Lee made your experience at Westside Lexus smooth and enjoyable. Thanks for sharing!

August 03, 2024

My experience at Westside was great. In particular, Joey Broussard was an outstanding salesman. Treated me with respect, very informative, willing to be creative on sales process as I More

by dlf0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Westside Lexus responded

We're delighted to hear that Joey provided outstanding service and made your experience at Westside Lexus a great one. Thanks for sharing your positive feedback! Enjoy the new vehicle!

August 03, 2024

Great customer service . Lauren Goldman went above and beyond to find the right car for me . It’s my first Lexus and my car buying experience was easy and seamless . I’ve ref More

by JLHOUTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Westside Lexus responded

We're delighted to hear that Lauren made your first Lexus purchase a seamless experience at Westside Lexus. Thanks for recommending us to your friends and neighbors! Enjoy the new ride!

August 03, 2024

Everyone I met was very nice and there was no pressure or hard sale. I would send anyone there and to ask for Danny in pre-owned More

by DARLENE9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're glad to hear our team at Westside Lexus made you feel comfortable and pressure-free. We'll make sure Danny knows about your kind words.

August 02, 2024

Good care of the customers. Thank you, was good to have a business with you. More

by dpetrakov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Westside Lexus responded

Thank you for this 5-star review of Westside Lexus! Have an awesome day!

August 02, 2024

Jeffery and Marlene were fantastic! They answered all of my questions and were very professional. I purchased my first Lexus from Westside and now my second so consider WLexus top tier More

by sharen.wynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene
Aug 05, 2024 -

Westside Lexus responded

We're delighted to hear that Jeffery and Marlene provided fantastic service during your second purchase at Westside Lexus! Thank you for considering us a top-tier dealership, and we look forward to serving you again in the future.

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