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Westside Lexus

Houston, TX

4.8
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,695 reviews

August 20, 2024

I recently purchased a vehicle from John, and I must say, the experience was nothing short of outstanding. I was greeted with professionalism and a warm welcome when I walked into the dealership. The staff w More

by Ali Mohseni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Westside Lexus responded

Ali, we're delighted to hear about your outstanding experience with John and the team at Westside Lexus! Thank you for sharing such detailed feedback. Enjoy your new car!

August 17, 2024

I really liked the customer service. Chong Lee help me to pick the right car for me. More

by MINAH903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Westside Lexus responded

Thanks for choosing Westside Lexus! We love to hear you were in great hands with Chong Lee. Enjoy the new ride, and drive safely!

August 16, 2024

Great service, and great people, answered all my questions that I had about the vehicles, will definitely continue shopping with them in the near future, Alex Ponce left my wife and I happy in our n More

by emmanuelcortez3912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Westside Lexus responded

Emmanuel, we're delighted to hear that Alex and the Westside Lexus team provided you with excellent service. Enjoy your new vehicle, and we look forward to seeing you again!

August 16, 2024

Nellie was great to work with. Made process easy. I highly recommend working with Nellie. More

by mgalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Westside Lexus responded

Your kind review warms our hearts! Thank you from the Westside Lexus Team.

August 15, 2024

My experience at Westside Lexus was Excellent! Jeffery Byers and Marlene made sure I was taken care of every step of the way. Very professional, answered all of my questions and the process was se More

by sharen.wynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene
Aug 15, 2024 -

Westside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Jeffery and Marlene provided excellent service at Westside Lexus. Enjoy your second Lexus, and we appreciate the recommendation!

August 15, 2024

It was quick and direct, no hassle experience and we are very happy with the car. More

by thor.nielsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Westside Lexus responded

We are happy to hear that our team was prompt and helpful! Thank you for choosing Westside Lexus and for sharing a review. Safe travels ahead!

August 15, 2024

Very good service, patient and careful explanation。The maintenance was done faster than expected, saving me time。 More

by Biao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Westside Lexus responded

Thank you for the positive feedback! We're glad to hear that our team at Westside Lexus provided efficient and thorough service. We appreciate your support!

August 14, 2024

The experience of having my car serviced was excellent. My needs were addressed and the work was done in a timely manner. Very pleasant and professional! Daniel Kang was very nice and professional! He did More

by Bounty Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Westside Lexus responded

Thank you for sharing your positive experience with us! We're glad to hear that Daniel Kang and the Westside Lexus team provided excellent service and addressed all your needs. We appreciate your kind words!

August 14, 2024

First class dealership. Steve Machann is the best! A pleasure to work with before, during and after the sale. More

by curtis.weeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Westside Lexus responded

Thank you for the fantastic review! We're delighted to hear that Steve Machann provided top-notch service at Westside Lexus. Enjoy your new vehicle, and we look forward to serving you again in the future!

August 12, 2024

Great dealership! My sales consultant was amazing, very helpful loved every bit of my experience. More

by JASMINURQUIZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Westside Lexus responded

Thank you for this 5-star review of Westside Lexus! We will pass along your kudos to our team. Take care!

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