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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,016 reviews

July 09, 2022

Everything is good the associate Dominic was very good guy and my old friend bob Nigelski the used car manger he was there it was nice to see him after long time The finance person was good and straight More

by IFTYAZIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Dominic, Bob, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 09, 2022

Excellent service and communication. Very accommodating and responsive to requests. Recommend to anyone who is looking for a relaxing buying experience. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Westside Lexus responded

We are delighted to read this review, Mike! Thank you for choosing Westside Lexus and for sharing your experience. Safe travels in your new vehicle!

July 09, 2022

This is our 3rd car purchased at Westside Lexus with the help of your amazing sales associate, Shannon George. He is very kind and easy to work with. We will definitely be back to buy our 4th car from him s More

by kengknight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Westside Lexus responded

We are so grateful to have you as a returning customer! Thank you for choosing Westside Lexus and for sharing your kind words about Shannon. Safe travels in your new car!

July 09, 2022

I was so amazed with the great Customer Service I received at this dealership. Very impressed. More

by MARIO.RIOS1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Westside Lexus responded

Hi Mario - It means so much that you are a happy customer! Thank you for choosing Westside Lexus and for sharing your kind review. Wishing you safe and happy driving ahead!

July 08, 2022

I have been a customer for more than 15 years and the buying experience has always been outstanding! More

by amk0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
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Jul 08, 2022 -

Westside Lexus responded

Thanks for your loyalty to Westside Lexus! We greatly appreciate your trust and five-star rating. Have a fantastic day!

July 08, 2022

Sales person was helpful and got everything taken care of timely and smoothly. Fast transaction. More

by AAALBARRAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Westside Lexus responded

Thanks for your review! We're delighted our team welcomed you with prompt assistance that shaped a seamless experience. Many safe and happy miles from all of us at Westside Lexus!

July 07, 2022

Our sales person was Kim. He was very nice and spoke to us as friends. The process was simple and JT showed us how to save money by putting less of a down payment on the car a More

by Elena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2022 -

Westside Lexus responded

Elena and Bruce - Thank you for sharing your kind words about JT, Kim, and the team! We appreciate your business and we hope to see you again at Westside Lexus. Safe travels!

July 06, 2022

Merrell was fantastic and professional. He was also nice enough to help with our pictures. The financial representative Nam was very knowledgeable and open to explain the options Lexus prov More

by vahernandez03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
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Jul 06, 2022 -

Westside Lexus responded

Thank you for your glowing review! We're so glad Merrell and Nam delivered friendly, informative, and professional assistance that shaped a positive Westside Lexus experience. Many safe and happy miles from the entire team!

July 04, 2022

Reliable people. Very happy with the sale. A bit higher than most dealers but service was excellent. More

by Kenny_c07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
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Jul 05, 2022 -

Westside Lexus responded

Thanks so much for this great rating and review! We're delighted you enjoyed working with our team here at Westside Lexus. We hope you enjoy your new vehicle!

July 03, 2022

They had great customer service, were very patient, and took the time to explain everything, which was greatly appreciated! More

by ladybrd49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT
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Jul 03, 2022 -

Westside Lexus responded

Thanks for your review! We're glad the Westside Lexus team welcomed you with communicative, professional service that shaped a positive experience. Until next time!

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