Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great place to do business and John loving, Homer and finance manager was great. I will buy more Lexus from them in the future. finance manager was great. I will buy more Lexus from them in the future. More
Excellent, fast service, transparency, knowledge, costumer focus,good customer service, the cars shown are the ones that have costumer focus,good customer service, the cars shown are the ones that have More
Tim Easterling was awesome and very knowledgable about the car !!!. He paid attention to detail We love our Lexus !!! Color is pearl white the car !!!. He paid attention to detail We love our Lexus !!! Color is pearl white More
Big selection of Lexus. My sale person is nice and friendly. Place clean restroom is clean My sale person is nice and friendly. Place clean restroom is clean More
Alex was a great salesman. He was professional, knowledgeable, and expedited our purchase! If anyone I know is looking to purchase a car, I’ll send them your way! He was professional, knowledgeable, and expedited our purchase! If anyone I know is looking to purchase a car, I’ll send them your way! More
Couple pretty poor things about the purchasing process: The salesperson (Kim Jesse) refused to have the car delivered to my house because the people who do that are 'very busy' at the end of the month. Pl The salesperson (Kim Jesse) refused to have the car delivered to my house because the people who do that are 'very busy' at the end of the month. Plus they can't do that because of liability. Pick an excuse because those are conflicting. AND I LIVE 2 MILES AWAY. I HAD TO GET AN UBER! More
The salesman was courteous and helpful and so was the finance man l will recommend this dealership to my friends finance man l will recommend this dealership to my friends More
Lurie Keener: Terrible customer service. I had just bought a car there 2 WEEKS PRIOR and the original salesperson was out so I asked the manager to assign me someone else and unfortunately I had just bought a car there 2 WEEKS PRIOR and the original salesperson was out so I asked the manager to assign me someone else and unfortunately Lurie is who was picked. I drove a couple of cars and asked if he could show me how Lexus Navigation worked. They held the car that was of interest and a week or so later I asked if I was eligible for one of the incentives and later asked for a picture of the dash as the car was going to be a gift and the person wanted to see that. He responded with the following via text (which I sent to his manager): "Ok now I have never in my 33 years in this business, done so much to assist a customer in making a decision. I have went above and beyond..." Well, let's not address the grammar issue; he must have had a very easy career. Fortunately someone else was assigned to me. However, the management did not lower the price in consideration of my just having bought a car there two weeks prior so I did not purchase the car. Disappointing experience for sure. More
Very professional people and quick process to get all paper work done. Excellent dealership to work with. paper work done. Excellent dealership to work with. More
I have worked with Alex Winnicki on several vehicles. Always makes it easy. Always nice to see a familiar face when I come in. Always makes it easy. Always nice to see a familiar face when I come in. More