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Westside Lexus

Houston, TX

4.8
6,693 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,693 reviews

October 01, 2024

Salesman great, service ok! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! More

by MCHESS47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Westside Lexus responded

Thank you for sharing your feedback with Westside Lexus! We're glad to hear our sales team provided a great experience and will take your comments regarding our service into consideration as we continually strive to exceed expectations.

October 01, 2024

I got taken care of very well. Process was easy, friendly and there was no pressure. More

by husseinkay
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Westside Lexus responded

Thanks so much for your review! We look forward to your next visit to Westside Lexus!

September 30, 2024

This was my fifh timeI leased my two vehicles from Jeffrey and I've been very satisfied with the service he provided. Same with Westside Lexus including maintance sevices. More

by btaksa2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Westside Lexus responded

Thank you for your continued trust in Jeffrey and our team at Westside Lexus! We're delighted to hear that you've been satisfied with both the leasing process and maintenance services. Looking forward to serving you again!

September 30, 2024

Professional, kind, courteous, and patient your dealership makes you feel right at home not pressured and it makes a buying experience fantastic More

by jmz4christ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Westside Lexus made your buying experience fantastic and pressure-free. Enjoy your new vehicle!

September 30, 2024

Mr. Shawn An was very knowledgeable and polite. The buy experience was great! We will be very happy with our new vehicle. More

by chyuanchu16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Westside Lexus responded

We're delighted to hear that Shawn provided you with a great buying experience at Westside Lexus! Enjoy your new vehicle and thank you for the kind words!

September 30, 2024

Westside Lexus was wonderful. They truly help me find the car I wanted and provided me with great customer service! More

by ftchatila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Westside Lexus responded

Thank you for the kind words! We're delighted to hear that our team at Westside Lexus helped you find the perfect car and provided excellent customer service. Enjoy your new ride!

September 29, 2024

The level of service quality was very good My sales consultant worked diligently to get the deal done More

by buffyblossom2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Westside Lexus responded

Thank you for the positive feedback! We're glad to hear that our team at Westside Lexus provided diligent service and got the deal done for you. Enjoy your new vehicle!

September 27, 2024

John Loving was very helpful and professional, we didn’t feel pressured, instead we felt comfortable by asking questions and getting honest answers Thanks John More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Westside Lexus responded

Andrea, we're delighted to hear that John made your experience at Westside Lexus comfortable and pressure-free. Thanks for sharing!

September 27, 2024

Alex Owens was responsive and helpful during my search for a car. The deal was completed quickly and smoothly. Overall a very good experience. More

by tpham9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Westside Lexus responded

We're delighted to hear that Alex Owens provided responsive and helpful service during your car search at Westside Lexus. Thanks for sharing your positive experience with us! Enjoy the new ride!

September 26, 2024

Overall a good experience. This is not the first Lexus we have purchased from Westside. More

by JPLIMPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Westside Lexus responded

Thank you for supporting Westside Lexus, we appreciate your business!

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