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Westside Lexus

Houston, TX

4.8
7,017 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,017 reviews

October 03, 2023

Excellent product, beautiful facility and 5-star customer service! Steve Machann is, without doubt, the best salesperson we have ever dealt with. His attention to detail and personal care made our buying ex More

by williamkeithcooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Westside Lexus responded

We're so glad to know that Steve and our team at Westside Lexus provided you with a top-notch buying experience! We appreciate your kind words about the facility, product, and service. Looking forward to assisting you again when it's time for your next vehicle purchase!

October 01, 2023

I worked with Nick Dallos to get my L/Certified RX350. He was not pushy at all and gave me plenty of time to checkout the car. I asked many questions and he remained patient and professional. The dealersh More

by Edmund C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Dallos
Oct 02, 2023 -

Westside Lexus responded

Edmund, it's great to know that Nick was able to help you find your Lexus RX 350! We appreciate the feedback and are glad you had a pleasant experience at Westside Lexus. Safe travels!

October 01, 2023

Chong's performance was exceptional! Despite Chong being high in demand when we arrived, she efficiently took care of us. Her meticulous attention to detail and top-notch customer servic More

by jenmorales10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Westside Lexus responded

We're so glad to know that Chong provided you with top-notch service at Westside Lexus! It's great to see her attention to detail and dedication made your experience enjoyable. We'll be sure to share this feedback with our team, especially the preowned department. Thanks for choosing us, and enjoy your new ride!

October 01, 2023

Brooke and Dominic were extremely professional and knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than More

by bl0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Westside Lexus responded

We're so glad to know that Brooke and Dominic were able to provide you with a great experience at Westside Lexus. It's wonderful to hear how satisfied you are with your new Lexus 350 RX F sport! Thanks for choosing us over other dealerships, we appreciate it!

September 30, 2023

Wonderful dealership. Loved being able to shop inside, with Houston heat. Shekhar took great care of us and kept me updated while waiting on car with options we wanted w More

by jpaine1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Westside Lexus responded

We're glad to know that you had a positive experience with Shekhar at Westside Lexus, especially in the Houston heat! Your suggestion for evening gatherings is an excellent idea, and we'll certainly consider it. Thanks for your feedback, and if you have any questions, please reach out!

September 27, 2023

Fantastic service❤️ It was a pleasure doing business with AJ. My SUV is so elegant More

by garcia_irma58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Westside Lexus responded

The pleasure was all ours! Thank you for working with us at Westside Lexus and giving AJ a shout-out. Safe travels in your SUV!

September 27, 2023

my car purchase was smooth and prompt. no waiting for long periods of time for salesperson to return to his office from wherever they go. More

by trix0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Westside Lexus responded

We're glad to know your car-buying experience at Westside Lexus was smooth and efficient! We always aim for a seamless process. Thanks for the positive review!

September 27, 2023

The buying process was super easy and quick. It was the fastest car buying experience I've had. More

by LISA.SMITH4378
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tuan Sparrow
Sep 27, 2023 -

Westside Lexus responded

Thanks for choosing Westside Lexus, Lisa! We're so happy the car-buying process felt quick and easy--efficiency is always our aim. Enjoy the ride!

September 26, 2023

Alex provided great service very helpful in explaining the vehicle. We are a repeat customer of Westside. More

by Mark.Janssen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Westside Lexus responded

Mark, we're glad to know Alex was able to provide you with great service at Westside Lexus. We appreciate your loyalty and look forward to serving you again in the future!

September 25, 2023

I am a repeat customer of Westside and Northside Lexus. I am not simply a customer, I have referred several customers who have made purchases for Westside. I highly recommend this dealership. More

by PASTORWCBAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Sep 26, 2023 -

Westside Lexus responded

We're so grateful for your repeat business and the referrals you've sent our way! Thanks for sharing your love of Westside Lexus--see you down the road!

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