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Westside Lexus
Houston, TX
7,017 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,017 reviews
October 08, 2023
Espresso machines & waiting area need major refresh- warehouse like & 2 huge/horrible espresso (watered coffee); look at Dallas Sewell dealers for how it should be. warehouse like & 2 huge/horrible espresso (watered coffee); look at Dallas Sewell dealers for how it should be. More
by right1
Verified Customer
October 08, 2023
Shannon George was very courteous and informative when selecting which car we wanted. It was a non stressful decision in picking the right car for us. selecting which car we wanted. It was a non stressful decision in picking the right car for us. More
by jhighnote
October 07, 2023
Steve Machann is a representative that comprehensively insures that a Westside Lexus customer is treated efficiently and respectfully. insures that a Westside Lexus customer is treated efficiently and respectfully. More
by donanian
October 06, 2023
Excellent service. Very happy with the car and the dealership. Will recommend to others. Great investment. Very happy with the car and the dealership. Will recommend to others. Great investment. More
by pankaj.meera
October 06, 2023
Chong is the best! She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I have purchased from Westside Lexus, and both times Chong made sure that my experience was great. She walked me through each step of the process to make sure that I ended up with the perfect vehicle that fits my needs! More
by Jenn B
Employees Worked With
October 05, 2023
Sam was by far the best financial service provider that I have ever worked with. He is extremely compassionate and is informative without being pushy. I hope I work with him for every future car purchase I m have ever worked with. He is extremely compassionate and is informative without being pushy. I hope I work with him for every future car purchase I make. Thank you Sam! More
by KristinHenshaw
October 04, 2023
Jeffrey is the best! He consistently reads his customer's needs/wants and provides the best solution! He makes the experience so pleasant that I look forward to buying He consistently reads his customer's needs/wants and provides the best solution! He makes the experience so pleasant that I look forward to buying a vehicle through Westside! More
by KELLY90
October 03, 2023
AJ Rueda was more than excellent in Lexus, he gave us all the support and helped us taken the best decision. the support and helped us taken the best decision. More
by Karina
October 03, 2023
Shawn was very helpful from the beginning. He was understanding and listen to us. Helped us pick the right vehicle. He helped us through out the process. He was understanding and listen to us. Helped us pick the right vehicle. He helped us through out the process. More
by arif_syed
Employees Worked With
October 03, 2023
Shawn was professional to work with. He help us from selecting the SUV model and trim, to test drive, to pricing our 2003 GS300 trading, and to completing the purchasing transaction. Hom He help us from selecting the SUV model and trim, to test drive, to pricing our 2003 GS300 trading, and to completing the purchasing transaction. Homer did his best to help cement this purchase, too. There was no pressure but pleasure to purchase our new GX460 from Westside Lexus. . More
by wcc6710
