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Westside Lexus

Houston, TX

4.8
6,693 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,693 reviews

October 06, 2024

I have always been impressed with the level of service and professionalism at Westside Lexus. When I stepped onto the showroom floor, I was pleased to see that the car I had called about was already prepa More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Westside Lexus responded

Kelly, thank you for your loyalty and kind words about our team at Westside Lexus! We're delighted to hear that Shannon George and Ty Stanberry made your experience seamless. Enjoy the Lexus RC 350, and we look forward to serving you in the future!

October 05, 2024

courteous and friendly staff, clean and a lot of cars to view indoors, finance was quick and easy!! Kenny and Adam were very helpful and knowledgeable about the vehicle the buying options. Sterling in finan More

by lelaremmick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny HJuynh
Oct 07, 2024 -

Westside Lexus responded

Lelaremmick, we're delighted to hear that Kenny, Adam, and Sterling made your experience at Westside Lexus so positive! Thank you for recommending us and highlighting our team's efforts. Enjoy your new vehicle!

October 05, 2024

An great and easy experience. Alex at Westside made the process seamless and nice. I would definitely recommend this salesperson and dealer to my friends and colleagues. More

by davidqx4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Westside Lexus responded

Thank you for the glowing review, David! We're delighted to hear that Alex made your experience at Westside Lexus seamless and enjoyable. We appreciate your recommendation and look forward to serving you in the future!

October 04, 2024

1st class car purchase experience at a 1st class dealership! Jeff was extremely knowledgeable of the Lexus products, was professional and never pushy. Westside did not have the color option I want More

by sebrennah01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Jeff and the Westside Lexus team made your car purchase seamless and stress-free. Enjoy your new Lexus RX 350, and we appreciate having you as a valued customer!

October 03, 2024

Excellent sales and service…a little disappointed with the performance of the Nx250…the ride is noisy and the engine/motor does not support the size of the car… My previous car was an nx200 with a turbo, More

by PBEAN2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Westside Lexus responded

Thank you for sharing your feedback with us at Westside Lexus. We're glad to hear that our sales and service met your expectations, though we understand the concerns about the Lexus NX 250's performance compared to your previous vehicle. Your input is valuable, and we'll be sure to pass it along!

October 03, 2024

Customer focused. Friendly personnel. I didn't have to wait hours to see Judy I'm finance. Comfortable waiting area. More

by TLYNNALPHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaxon Bowoski
Oct 03, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're glad to hear that Judy and our team provided a comfortable and efficient visit. We appreciate your feedback!

October 03, 2024

Likely the 14th Lexus purchased at Westside with the assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere els More

by TXSEAVERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that Mary Margaret McGowan and our team provided another perfect experience. We look forward to assisting with many more purchases in the future!

October 03, 2024

There is no competition in the market. West Side Lexus is diamond or platinum which ever higher in class and after sale service. New facilities are inviting and welcoming More

by FURLONGE4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Das gas
Oct 04, 2024 -

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that our new facilities and after-sale service at Westside Lexus made such a positive impression. We appreciate your support and look forward to serving you in the future!

October 03, 2024

Excellent experience. I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, More

by glover.ted
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that Rafael made the process smooth and enjoyable. We look forward to providing you with excellent service in the future as well!

October 02, 2024

Nellie was wonderful. I honestly knew exactly what I wanted and enjoyed the fact that Nellie did not tried to sell me on getting something I didn’t want which happens a lo More

by ELIAECASTELLANOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Nellie made the process easy and effortless at Westside Lexus. We look forward to serving you again in the future!

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