Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,693 reviews
I have always been impressed with the level of service and professionalism at Westside Lexus. When I stepped onto the showroom floor, I was pleased to see that the car I had called about was already prepa and professionalism at Westside Lexus. When I stepped onto the showroom floor, I was pleased to see that the car I had called about was already prepared and waiting for me. Mr. Shannon George greeted me at the door and promptly took down my information. He was eager to discuss the RC 350 and had all the necessary information for a test drive. Throughout our interaction, Mr. George remained professional and courteous, making the car-buying process a breeze. After test driving the RC 350, I knew it was the perfect fit for me and decided to make the purchase. Mr. George handled all the paperwork for my trade-ins, ensuring a smooth transaction. During this time, I also had the pleasure of meeting Mr. Ty Stanberry, the manager representing Westside Lexus. He exuded professionalism and further reinforced my positive impression of the dealership. Having been a loyal customer of Westside Lexus since the early 90s, I can confidently say that they consistently provide a wonderful product and excellent service. I am grateful for their commitment to customer satisfaction and will continue to choose Westside Lexus for all my car-buying needs More
courteous and friendly staff, clean and a lot of cars to view indoors, finance was quick and easy!! Kenny and Adam were very helpful and knowledgeable about the vehicle the buying options. Sterling in finan view indoors, finance was quick and easy!! Kenny and Adam were very helpful and knowledgeable about the vehicle the buying options. Sterling in finance was very nice and the process was quick and efficient. I would highly recommend Westside Lexus and the people I worked with also. More
An great and easy experience. Alex at Westside made the process seamless and nice. I would definitely recommend this salesperson and dealer to my friends and colleagues. Alex at Westside made the process seamless and nice. I would definitely recommend this salesperson and dealer to my friends and colleagues. More
1st class car purchase experience at a 1st class dealership! Jeff was extremely knowledgeable of the Lexus products, was professional and never pushy. Westside did not have the color option I want dealership! Jeff was extremely knowledgeable of the Lexus products, was professional and never pushy. Westside did not have the color option I wanted in the RX350, but they were able to transfer one from another dealership in town. I've bought many cars over the years, and this experience with Westside Lexus was the most seamless and least stressful by far. More
Excellent sales and service…a little disappointed with the performance of the Nx250…the ride is noisy and the engine/motor does not support the size of the car… My previous car was an nx200 with a turbo, the performance of the Nx250…the ride is noisy and the engine/motor does not support the size of the car… My previous car was an nx200 with a turbo, so used to the pick up… More
Customer focused. Friendly personnel. I didn't have to wait hours to see Judy I'm finance. Comfortable waiting area. Friendly personnel. I didn't have to wait hours to see Judy I'm finance. Comfortable waiting area. More
Likely the 14th Lexus purchased at Westside with the assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere els assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere else or anyone else!!! More
There is no competition in the market. West Side Lexus is diamond or platinum which ever higher in class and after sale service. New facilities are inviting and welcoming West Side Lexus is diamond or platinum which ever higher in class and after sale service. New facilities are inviting and welcoming More
Excellent experience. I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, the salesman and the dealer reputation it should be another easy step. More
Nellie was wonderful. I honestly knew exactly what I wanted and enjoyed the fact that Nellie did not tried to sell me on getting something I didn’t want which happens a lo I honestly knew exactly what I wanted and enjoyed the fact that Nellie did not tried to sell me on getting something I didn’t want which happens a lot in the sales world. She definitely made the whole process easy and effortless. She has won a forever client! More