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Westside Lexus

Houston, TX

4.8
6,686 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,687 reviews

November 21, 2024

Catalina was great to work with and really went above and beyond to secure the car I wanted! Excellent communication, great customer service and very nice and professional! I highly recommend her! More

by Debcamacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Westside Lexus responded

Deb, we're delighted to hear that Catalina provided such excellent service at Westside Lexus! Thank you for recommending her and sharing your positive experience. Enjoy your new car!

November 21, 2024

David understood what I wanted in a car but it wasn’t available on Saturday, but Monday he called and said my perfect car had just come in! It was amazing for him to keep my parameters in mind and actual More

by vickiehtucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Westside Lexus responded

It's fantastic to hear that David was able to find the perfect car for you at Westside Lexus! We're glad he kept your preferences in mind and made it happen. Enjoy your new ride!

November 21, 2024

John Parish was Outstanding. Gracious & Professional. He listened to us and showed us the cars we wao More

by CLARKJO0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The dealership has a bright and shiny and clean showroom with great pre owned cars on the lot More

by vickiehtucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Westside Lexus responded

Thanks for choosing Westside Lexus! We are glad to hear that you enjoyed our facility and inventory.

November 20, 2024

Great customer service. I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was be More

by Laurie20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Westside Lexus responded

We're delighted to hear that Mark provided exceptional service and kept you well-informed throughout your purchase at Westside Lexus. It's fantastic to know he made the process smooth and accommodating for your schedule. Enjoy every moment with your new vehicle!

November 20, 2024

Dealership is outstanding and my sales representative was very thorough and easy to deal with. More

by deshipley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Westside Lexus responded

Deshipley, thank you for sharing your support of Westside Lexus! We are thrilled that our team ensured a smooth buying process. Congrats on your new ride!

November 20, 2024

Jeffery and Marlene are wonderful and very attentive. They helped us found the car we were looking for and help with the trade in. Whole process was seamless. We are happy and impress with both Jeffery ( More

by yzeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Das Chagas
Nov 21, 2024 -

Westside Lexus responded

Yzeny, we're delighted to hear that Jeffery and Marlene made your experience seamless at Westside Lexus. Thank you for the kind words about our team! Enjoy your new car!

November 20, 2024

One of the easiest hassle-free experiences I’ve had at a dealership since Saturn had their no haggle sticker prices. More

by jmscott51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was hassle-free and enjoyable! Thank you for sharing this positive feedback with us.

November 18, 2024

Customer service was spot on from the moment I walked through the door to moment I left. More

by judibhaskins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

We love to see great reviews. Thank you from all of us at Westside Lexus!

November 18, 2024

Alex made the whole process so easy. Was very professional and had very good communication More

by marisol.perdomo1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Westside Lexus responded

Marisol, we are pleased to know that Alex delivered a five-star experience. Thanks for stopping in at Westside Lexus!

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