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Westside Lexus

Houston, TX

4.8
6,655 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,655 reviews

November 05, 2024

Westside Lexus is welcoming and friendly. The people are so helpful and the place is spacious and beautiful I feel comfortable walking in and always offered help right away. Will keep buyin More

by SSS91159
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Westside Lexus responded

Thank you for sharing your experience with Westside Lexus! We're delighted to hear that our welcoming atmosphere and helpful team have made such a positive impression. We look forward to assisting you with future car purchases!

November 05, 2024

I appreciate that you cannot work with a customer on price as much as you could a few months ago inasmuch as you are not receiving as many cars to sell. However, it seems unfair that the customer is ab More

by Steve
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aroon Samuel
Nov 05, 2024 -

Westside Lexus responded

Steve, we understand your concerns and appreciate you sharing them with us. The current market conditions have indeed been challenging for everyone involved. We hope to offer more flexibility in the future as circumstances improve! If you would like to discuss your feedback further, I would be happy to take your call. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

November 05, 2024

Great customer service. No pressure at all and easy smooth experience. Highly recommended to choose this dealer for purchasing consultation or window shopping only. Awesome! More

by Edison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Westside Lexus responded

Edison, we're delighted to hear you had a smooth and pressure-free experience at Westside Lexus! Thank you for recommending us, and we hope to see you again soon.

November 03, 2024

Extremely fast service, would Holly recommend to other people. Really love my car. Thank you More

by lionelbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

Thank you, Lionel, for stopping by to review Westside Lexus! We hope you have a stellar day!

November 03, 2024

Excellence from start to finish- from the initial encounter, Mr. Lurie treated me with respect and integrity, to the final sale. I felt comfortable and confident about choice! Mr. Lurie is a super More

by Joy Love
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

We're delighted to hear that Lurie provided you with such a respectful and seamless experience at Westside Lexus! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

November 02, 2024

David went beyond the call of duty of customer service. He made sure I was in a vehicle that I was comfortable with. He took the time to listen to my needs. Showed me multiple vehicles. Once decided on the More

by Rosie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

Rosie, we're delighted to hear that David provided exceptional service and helped you find the perfect vehicle at Westside Lexus. Thank you for your continued trust in us, even on rainy days! Enjoy your new ride!

November 02, 2024

This is the 2nd vehicle purchased at Westside, both from John Parish. We have all services performed here as well; through Charles Perkins. My service is excellent and Lexus has established and formed a lot More

by MCDONALDCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
1.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus and for recommending John and Charles! We're delighted to hear about your positive experiences with both sales and service. Enjoy the ride!

November 01, 2024

First time buying a Lexus. I’d like to thank both John Parish and JT Theodore for their patience and facilitating my experience at Westside Lexus Dealership. Hands down 5 Sta More

by ruvalbarran1_allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Westside Lexus responded

We're delighted to hear that John and JT made your first Lexus purchase a 5-star experience at Westside Lexus! Thank you for choosing us, and enjoy your new ride!

November 01, 2024

Quick and efficient. Great customer service. Was on a time crunch and things got done fast. More

by sophiajenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

We are so happy that our Westside Lexus team earned your five stars. Thanks, Sophia!

October 31, 2024

Best salesperson ever. No pressing. Did everything with class and concern. Thanks Catalina, you’re the best. More

by DHALE94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Westside Lexus responded

We're delighted to hear that Catalina provided such a classy and considerate experience at Westside Lexus. Thank you for sharing your positive feedback!

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