Back

Westside Lexus

Houston, TX

4.8
7,113 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,113 reviews

June 12, 2025

Steve and the entire staff at Lexus were great. Steve answered every question and concerns regarding the leasing of our car. More

by jtguanci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Westside Lexus responded

We're delighted to hear that Steve and the Westside Lexus team provided you with excellent service during your leasing process. Thank you for sharing your experience, and we hope you're enjoying your new car!

June 12, 2025

Westside Lexus never disappoints and I will continue to lease with them in the future! More

by Rogilan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

It was a good experience. Mr. Shekhar was very patient and helpful. Overall a great experience! More

by m.sassan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Westside Lexus responded

We are glad to hear that Mr. Shekhar provided excellent support. Thanks for choosing Westside Lexus!

June 06, 2025

Fantastic dealership and outstanding sales representation by Jeff Jones. I placed a deposit on a high-demand GX 550 paint and trim package in July 2023 and was number 123 on the list. Jeff kept me apprised More

by sjthompson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Jeff and the Westside Lexus team provided such outstanding service throughout your journey. Enjoy every moment with your new GX 550, and we appreciate the recommendation!

June 06, 2025

The Dealership is well organized and the staff are warm and welcoming. The sales manager Mr. Fikaris he sale agent made the purchase experience great More

by CHUKIE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Westside Lexus responded

Chukie, we're delighted to hear that Mr. Fikaris and the team at Westside Lexus made your purchase experience a great one! Thanks for sharing your feedback with us!

June 04, 2025

John was responsive, knowledgeable and very easygoing. His customer service was outstanding and he was able to provide me with the information that I needed to purchase the vehicle that best suited me. Jo More

by Celena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Westside Lexus responded

Celena, we're delighted to hear that John provided such outstanding service at Westside Lexus! It's great knowing he's been there for you even after your purchase. Enjoy your new vehicle and feel free to reach out if you need anything else!

June 03, 2025

Overall good experience. Disappointed that they said that they would take my trade, and then when I showed up with it they refused and wouldn't offer to take it. It was a b More

by wski1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Westside Lexus responded

Thank you for sharing your feedback with us. We're glad to hear that overall, your experience was positive at Westside Lexus, but we're sorry about the inconvenience regarding your trade-in. If you'd like to discuss anything else with our team, please be sure to reach out!

June 03, 2025

Philippe Haddad is an amazing sales rep, thorough and easy to work with with great communication. Thank you for making our purchase incredibly easy! More

by jfrancois0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Westside Lexus responded

We're delighted to hear that Philippe made your experience at Westside Lexus so seamless! Thank you for sharing this positive feedback. Enjoy your new vehicle!

June 03, 2025

Edwar has been a pleasure to work with. He is low pressure and easy to work with. I recommend him to my friends and family. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Westside Lexus responded

Michael, thank you for recommending Edwar and the Westside Lexus team! We're glad to hear you enjoyed your experience.

June 03, 2025

Everyone was great! Laura, John, Sterling all took time to explain all about my old car and my new car !! More

by kodonnell47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Westside Lexus responded

We're happy to hear that Laura, John, and Sterling provided you with a great experience at Westside Lexus. Thank you for sharing your positive feedback—enjoy the ride!

1
...