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Westside Lexus

Houston, TX

4.8
7,296 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,297 reviews

September 07, 2025

Shannon was great. He was very helpful, patient, courteous, and friendly. I truly appreciate his customer service and professionalism. More

by whiteallisona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

Daniel is very thorough in explaining things related to my vehicle’s maintenance schedule. I greatly appreciate his honesty and transparency on the vehicle maintenance timelines. Daniel is a gem and a grea More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

This dealership has always had great customer oriented service. From the sales department to the service department, the attention to customer care is exceptional. I would highly recommend it and highl More

by MGREGORY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

The dealership was friendly Easy to work with Courtesy Follow thru Very knowledgeable Very professional More

by RODNEYTERRY2768
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

I came to Lexus in search of a vehicle and had the pleasure of working with Lurie Keener. What stood out most was the time he took to truly understand my needs and help me find a vehicle that was the More

by drelew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

The people were nice and friendly. It was fast. My salesperson Mary is the GOAT. Never and I mean Never in my time of purchasing cars did I have a better experience. All the down to fi More

by sheritajsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Jea Blythe
September 06, 2025

Mr. Tim Gallagher was great and very supportive. I truly appreciate his customer service and professionalism as well as knowledge of Lexus vehicles. Also, Mr. Sam Chau from finance was great. He noted my n More

by rickys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

I had a great buying experience with Catalina. She had patience working with picky me I gave her a year range, models I preferred, and price range I was looking for. She came through on all cou More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Westside Lexus responded

Leo, we're so glad Catalina provided such a tailored and patient car buying experience here at Westside Lexus. We look forward to working with you in the future!

September 04, 2025

Westside Lexus is the only dealership I go to. Shawn An is an excellent salesperson, offering friendly while professional service. It’s the same for everyone at the dealership, to making you feel More

by JENNY1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Just need more follow up regarding questions once the sale is done, registration and delivery of ordered items More

by ellenmohun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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