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Westside Lexus
Houston, TX
7,074 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,074 reviews
May 21, 2025
Nellie was very helpful, professional and courteous during my visit. She explained everything and did it without it feeling like it was a rush job. during my visit. She explained everything and did it without it feeling like it was a rush job. More
by TNYREZ
Verified Customer
May 21, 2025
Even though we had to wait for the vehicle, we were kept informed and it set the expectations. When it was time to purchase, it was one of the easiest transactions and I really do appreciated the vehicle r informed and it set the expectations. When it was time to purchase, it was one of the easiest transactions and I really do appreciated the vehicle review on how to utilize the technology. Very much appreciated and professionally done! More
by omeedar
May 20, 2025
Mr. Middleton was very professional and knowledgeable about the vehicle we were buying. He was very attentive to all of our questions. about the vehicle we were buying. He was very attentive to all of our questions. More
by MARGIEZOLKOSKI
May 20, 2025
Daniel is superbly professional and knowledgeable who always ensures excellent customer experience. He is the reason i come to wslx for all my lexus service needs. always ensures excellent customer experience. He is the reason i come to wslx for all my lexus service needs. More
by Ahfazahmed85
Employees Worked With
May 19, 2025
Joey was great to work with from start to finish. He was very knowledgeable and helpful with my new purchase. He trained me, and set up my app. Best Sales Rep I have worked with in a long time. T He was very knowledgeable and helpful with my new purchase. He trained me, and set up my app. Best Sales Rep I have worked with in a long time. Thank you Joey for everything you did. More
by Ljbond2
May 19, 2025
Joey is thoughtful, quick with a joke, and extremely knowledgeable about pretty much everything. He was extremely transparent and made the car buying experience hassle-free. I couldn’t have asked for a knowledgeable about pretty much everything. He was extremely transparent and made the car buying experience hassle-free. I couldn’t have asked for a better person to do business with! More
by Bridget
May 17, 2025
I did not work with Joey at all. Regardless all the services I received during the purchase of my new vehicle I could have done it online at at the comfort of my home - no personal s Regardless all the services I received during the purchase of my new vehicle I could have done it online at at the comfort of my home - no personal service at all. The only reason I recommend the dealership is because of service department and the finance department. More
by Sagun
May 17, 2025
We have purchased several Lexus cars since 1999. In the past, we were given a gift. Maybe only a Lexus cap or something. Now, the attitude is all different. It is like we are lucky that we can b In the past, we were given a gift. Maybe only a Lexus cap or something. Now, the attitude is all different. It is like we are lucky that we can buy a car. Pay sticker price and take what is available. Seems like post,pandemic shortages still affect the market. Mark is a great guy and I am lucky to work with him. More
by abyrdtx
May 17, 2025
Alex was excellent - dealership has good reputation. . my experience in the finance dept was not great. I did not get the rate I was expecting and I have 820 credit score and hard sale on the warranty . my experience in the finance dept was not great. I did not get the rate I was expecting and I have 820 credit score and hard sale on the warranty packages. I went back and Christian was able to take off the warranty packages for me More
by melindawooten
