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Westside Lexus

Houston, TX

4.9
6,971 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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Today: 9:00 AM - 7:30 PM Closed Now
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,971 reviews

April 08, 2025

Courteous sales and quick process without the sales tactics. I would definitely recommend buying form there. More

by jimthoma
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Westside Lexus responded

We're delighted to hear you had a smooth experience with our team at Westside Lexus. Thank you for recommending us! Enjoy your new vehicle!

April 08, 2025

We had a great experience at Westside Lexus, special thanks to Brooke!!! We loved how Brooke was patient, kind, and knowledgeable! More

by Hibbardheather
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Malia
Apr 08, 2025 -

Westside Lexus responded

Thank you for sharing your positive experience at Westside Lexus! We're delighted to hear that Brooke provided such patient and knowledgeable service. We appreciate your support and hope you enjoy every mile in your new vehicle!

April 08, 2025

Our overall experience in this dealership was great from inventory pricing, customer service and to sales process. More

by debfeliciano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ Blythe
Apr 08, 2025 -

Westside Lexus responded

Debfeliciano, we're delighted to hear that you had a great experience with us at Westside Lexus! Thank you for highlighting our inventory pricing and customer service. We appreciate your feedback!

April 08, 2025

Good car buying experience. Ask for Sydney - she will take care of you in a straight-forward way. More

by maf96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney McPeters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Sydney McPeters was great! She kept me updated on my vehicle during the process. And thank you to Sterling for working with us on the finance. More

by rickn68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney McPeters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Clean, good customer service, fast purchase process, sales rep was responsive. Purchased a car there in and out for less than 3 hours. More

by dmd01987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennie Nguyen
Apr 08, 2025 -

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was efficient and enjoyable! Our team takes pride in providing excellent service, and we're glad everything went smoothly for you. Enjoy your new car!

April 07, 2025

Steve was and is always absolutely wonderful to deal with. He helped us purchase two vehicles and made sure we got what we were looking for. Also want to recognize Sam and Christian for a very easy pur More

by Dave
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Westside Lexus responded

Dave, it's fantastic to hear that Steve, Sam, and Christian made your experience at Westside Lexus so seamless. We appreciate your support and hope you enjoy both of your new vehicles!

April 07, 2025

Professional staff with no pressure service. The time it took to buy vehicle was the shortest and least painful experience. More

by JenMCobb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Westside Lexus responded

Jen, we're delighted to hear that your experience at Westside Lexus was smooth and pressure-free. Thank you for choosing us!

April 07, 2025

Jay was great at explaining the car’s features and was very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not More

by O_ELSAEED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear Jay was helpful, but we're sorry about the issue with the option pricing. Your feedback is important and will be shared with our team to improve future experiences. If there's anything else we can do, please let us know!

April 05, 2025

Great service from Shawn, always very helpful and patient with the customer. He knows his business inside out. Highly recommended. More

by Xander Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Westside Lexus responded

Xander, we're delighted to hear that Shawn provided such helpful and patient service at Westside Lexus. Thank you for the recommendation!

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