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Westside Lexus
Houston, TX
7,622 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,622 reviews
December 28, 2025
Catalina provided a wonderful customer experience, especially as a first time buyer! She was friendly, answered all our questions, and made sure we left the lot knowing we made the right decision. I a especially as a first time buyer! She was friendly, answered all our questions, and made sure we left the lot knowing we made the right decision. I appreciate Catalina spending the entire day with us, make sure we felt like we were at home and in the best hands. More
by Jajagirl821
Employees Worked With
December 27, 2025
Merrel was kind, intentional, knowledgeable, and really listened to my needs while staying in my budget. listened to my needs while staying in my budget. More
by bianca0622
Verified CustomerDecember 27, 2025
Very friendly and efficient! Great experience overall. I would definitely recommend both the dealership and my salesperson to others. Great experience overall. I would definitely recommend both the dealership and my salesperson to others. More
by sealy1290
December 27, 2025
Excellent. Trice the Gm took good care of us We will recommend to others It was a great experience Trice the Gm took good care of us We will recommend to others It was a great experience More
by SHAWN@VOOMFOUNDATION.ORG
December 26, 2025
I have already submitted my review and you have completed that Thanks for everything Mike Nelson was great that Thanks for everything Mike Nelson was great More
by theresa1494
Employees Worked With
December 26, 2025
The personnel were Professional informative and helpful. I was comfortable with the sales and financial personnel. I was comfortable with the sales and financial personnel. More
by focote
December 26, 2025
I have bought cars from Westside for over 20 years because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as the because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as they have been fantastic in all the areas of the dealership. More
by mlouprin
December 25, 2025
Alex worked within our abbreviated schedule to answer our questions, shows a couple cars and get the deal done and then make sure to help us finish up the next business day. questions, shows a couple cars and get the deal done and then make sure to help us finish up the next business day. More
by rghanke
December 24, 2025
Sydney was an absolute gem guiding us in purchasing a new ES 350 fully knowledgeable on performance of the vehicle personality pleasant warm friendly. Customer service Westside Lexus is excellent ES 350 fully knowledgeable on performance of the vehicle personality pleasant warm friendly. Customer service Westside Lexus is excellent More
by diannaha
Employees Worked With
