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Westside Lexus
Houston, TX
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,016 reviews
April 28, 2025
Great service and very knowledgeable sales reps. I would definitely come back for another vehicle. I would definitely come back for another vehicle. More
by kiko.web
Verified Customer
April 28, 2025
Denial kang walkways helping me every my services visit, he really kind and happy to answer all my questions. he really kind and happy to answer all my questions. More
by Heangchao84
Employees Worked With
April 27, 2025
Wonderful buying experience! Joey and JT treated us in a professional and courteous manner, very informative! Joey and JT treated us in a professional and courteous manner, very informative! More
by ar910209
April 26, 2025
My overall experienced was excellent. AJ was incredible to work with, as was Dom in Finance. Both were responsive and very helpful. Given the demand for Lexus vehicles, I knew the opti AJ was incredible to work with, as was Dom in Finance. Both were responsive and very helpful. Given the demand for Lexus vehicles, I knew the options were limited. AJ helped me to secure the perfect model. AJ and Dom were very professional and made certain I was comfortable at every step of the process. More
by danthemanhouston
April 26, 2025
I have leased or purchased over 20 cars from Westside. My experience has been very good. Because of folks like Mike Nelson and Andrew Nagler I do business with Westside rather than Sterling McCall where My experience has been very good. Because of folks like Mike Nelson and Andrew Nagler I do business with Westside rather than Sterling McCall where vehicles are cheaper. However, I think it is a major service flaw that you no longer sync the vehicle with my gate and garage door Mike personally came out on his own time and spent more than an hour trying to sync everything he was unsuccessful at Syncing my gate when the car was not facing the gate. He got everything else working. Anyway, I now have to use the remote inside the house to open and close the gate when the car is behind the gate. Because you no longer provide this technical service, despite the outstanding jobs done by Mike and Andrew I am sorry that I cannot give you a 5 star rating More
by WCRAIGCHILDERS
April 26, 2025
Joey Broussard at Westside Lexus was an amazing sales person who provided the best overall experience one could have hoped for! person who provided the best overall experience one could have hoped for! More
by chatmanm
Employees Worked With
April 26, 2025
Shekar was great with us. The finance (high pressure sales) team left us uncomfortable with any options presented The finance (high pressure sales) team left us uncomfortable with any options presented More
by janacernosek
Employees Worked With
April 25, 2025
Excellent care in every way when viewing then purchasing our 2020 RX. Shannon was a great help. We will gladly return to Westside Lexus. our 2020 RX. Shannon was a great help. We will gladly return to Westside Lexus. More
by AMYFWOLFF
Employees Worked With
April 25, 2025
Brooke was great. we were glad to have her helping us.very polite and respectful. we were glad to have her helping us.very polite and respectful. More
by ORMIA1
Employees Worked With
April 24, 2025
Joey was/is wonderful, extremely responsive, and helpful! ! He always kept me updated on the status of my car and answered any questions I had. I have already recommended him to my family and friends! ! He always kept me updated on the status of my car and answered any questions I had. I have already recommended him to my family and friends! More
by Katie50
Employees Worked With
