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Westside Lexus
Houston, TX
7,104 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,104 reviews
June 03, 2025
Overall good experience. Disappointed that they said that they would take my trade, and then when I showed up with it they refused and wouldn't offer to take it. It was a b Disappointed that they said that they would take my trade, and then when I showed up with it they refused and wouldn't offer to take it. It was a beater and am selling on FB marketplace. More
by wski1996
Verified Customer
June 02, 2025
David Wasaff is awesome. He did a great job at getting me into the Lexus that was just right for me and within my price range. He is a knowledgeable salesman. Ask for him whe He did a great job at getting me into the Lexus that was just right for me and within my price range. He is a knowledgeable salesman. Ask for him when you visit this Lexus dealership. He’s super friendly and you won’t be disappointed. More
by lisaann30013
June 02, 2025
Doug was fair and honest about the vehicle. Was very helpful and provided a lot of good information. Was timely in getting back to me and providing the details I asked for. I would recommend h Was very helpful and provided a lot of good information. Was timely in getting back to me and providing the details I asked for. I would recommend him to others and well as call upon him again when I need another vehicle. More
by duckd
June 02, 2025
They worked with us and placed the vehicle we wanted on order. When an identical vehicle arrived early they notified us and we were in our new vehicle 3 weeks early. order. When an identical vehicle arrived early they notified us and we were in our new vehicle 3 weeks early. More
by bcar23
Employees Worked With
June 01, 2025
Alex Ponce was FANTASTIC! ! We came to buy a trade in and asked many questions to Alex. He gave us useful information about choices… and we decided to buy a new Lexus TX . ! We came to buy a trade in and asked many questions to Alex. He gave us useful information about choices… and we decided to buy a new Lexus TX . Alex went out of his way, out of his schedule to help us!! We give Alex ⭐️⭐️⭐️⭐️⭐️ Dr Abel Paredes and my wife Donna More
by doctorparedes
June 01, 2025
Great car buying experience! After 20 years of owning BMW's my new Lexus was a great decision. I will be back to work with Steve and his team on my next car purchase. Thank you W After 20 years of owning BMW's my new Lexus was a great decision. I will be back to work with Steve and his team on my next car purchase. Thank you Westside Lexus!! More
by RDEVON8226
Employees Worked With
June 01, 2025
Our experience was great! Everyone was efficient and kind, and John took lots of time to give us all the information we needed! Would highly recommend John and Westside. And i Everyone was efficient and kind, and John took lots of time to give us all the information we needed! Would highly recommend John and Westside. And i think it was Sterling that helped us finalize our purchase!!!! More
by kodonnell47
May 31, 2025
Jeffrey provided great service and an excellent deal that I could not refuse. Melanie, his assistant, and JT from Finance were fantastic. I could not refuse. Melanie, his assistant, and JT from Finance were fantastic. More
by wickatwork
Employees Worked With
Other Employees :
Melanie, Jeffrey’s assistant, 5 stars
May 31, 2025
Incredibly professional treatment at sales and financing steps. Kept in contact on order placed for new car GX, and tried their best to fulfill. Offer for trade-in was WAY low; sold elsewhere for many tho steps. Kept in contact on order placed for new car GX, and tried their best to fulfill. Offer for trade-in was WAY low; sold elsewhere for many thousands more. More
by gblong
May 31, 2025
I bought my first Lexus from Westside Lexus in 2009. I was very impressed with the professionalism and the attentiveness to customer service. I loved my 2009 ES 350, but felt it was time for a new one. I was very impressed with the professionalism and the attentiveness to customer service. I loved my 2009 ES 350, but felt it was time for a new one. Rick Tatum assisted me every step of the way, he was knowledgeable and extremely patient with me and made the process stress free! More
by MARI1811
