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Westside Lexus
Houston, TX
6,686 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,686 reviews
November 21, 2024
David understood what I wanted in a car but it wasn’t available on Saturday, but Monday he called and said my perfect car had just come in! It was amazing for him to keep my parameters in mind and actual available on Saturday, but Monday he called and said my perfect car had just come in! It was amazing for him to keep my parameters in mind and actually find the right car for me! More
by vickiehtucker
Verified CustomerEmployees Worked With
November 21, 2024
Catalina was great to work with and really went above and beyond to secure the car I wanted! Excellent communication, great customer service and very nice and professional! I highly recommend her! beyond to secure the car I wanted! Excellent communication, great customer service and very nice and professional! I highly recommend her! More
by Debcamacho
November 20, 2024
The dealership has a bright and shiny and clean showroom with great pre owned cars on the lot with great pre owned cars on the lot More
by vickiehtucker
Employees Worked With
November 20, 2024
Great customer service. I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was be I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was better than I have ever received. He helped get me the vehicle I have been wanting quickly and easy! Mark sent timely updates as I anxiously awaited my new vehicle - including when it was finished being built, shipped, arrived and worked with my crazy travel work schedule to find a time that was convenient for me. He was warm, inviting and great to work with. More
by Laurie20
November 20, 2024
Dealership is outstanding and my sales representative was very thorough and easy to deal with. very thorough and easy to deal with. More
by deshipley
November 20, 2024
Jeffery and Marlene are wonderful and very attentive. They helped us found the car we were looking for and help with the trade in. Whole process was seamless. We are happy and impress with both Jeffery ( They helped us found the car we were looking for and help with the trade in. Whole process was seamless. We are happy and impress with both Jeffery (and Marlene) as-well as West side Lexus team customer service. More
by yzeny
November 20, 2024
One of the easiest hassle-free experiences I’ve had at a dealership since Saturn had their no haggle sticker prices. dealership since Saturn had their no haggle sticker prices. More
by jmscott51
Employees Worked With
November 18, 2024
Customer service was spot on from the moment I walked through the door to moment I left. through the door to moment I left. More
by judibhaskins
November 18, 2024
Alex made the whole process so easy. Was very professional and had very good communication Was very professional and had very good communication More
by marisol.perdomo1996
Employees Worked With
November 18, 2024
Sales person and the finance were really honest closing the sales and told us the right things to do. the sales and told us the right things to do. More
by Elvira Bolanos
Employees Worked With
