Westside Kia

Perfecto This dealer is very good 100% recommended very satisfied customer service is very friendly staff and the best staff, thanks you for your service staff This dealer is very good 100% recommended very satisfied customer service is very friendly staff and the best staff, thanks you for your service staff More

Great Service Department My front headlight went out and even though I didn’t have an appointment Kevin got me in and out in no time. I have always been pleased with the serv My front headlight went out and even though I didn’t have an appointment Kevin got me in and out in no time. I have always been pleased with the service I get at Westside. More

WILL IS GREAT!! Great experience from beginning to end. Quick, efficient and seamless. Superb customer service from Will. I needed to get things done quickly and he d Great experience from beginning to end. Quick, efficient and seamless. Superb customer service from Will. I needed to get things done quickly and he definitely delivered. More

Just looking!! I would like to Thank Will Proctor he really took the time to get to know both my husband and myself and our son. He made the experience personable. T I would like to Thank Will Proctor he really took the time to get to know both my husband and myself and our son. He made the experience personable. Thanks Will for getting know US. I will be sure to recommend him to our friends. Thanks More

Car not repaired after 4 visits & Engine Cover missing. Took my car to Westside Kia right after Harvey storm. A total of $1700 appx was paid by me and my insurance. Car still not repaired after 4 visits s Took my car to Westside Kia right after Harvey storm. A total of $1700 appx was paid by me and my insurance. Car still not repaired after 4 visits since Sept 2017. Now I see my Engine Appearance Cover is missing. They are trying to sell me one for $200. Service Advvisor said it was already missing. That is so no true. They neglected to put it back on after having to remove it so often to fix problem. The service mechanics seemed to toy around w/my car because they would or could not fix the problem. On one visit just to see if they could fine the problem...I waited 3.5 hrs in their waiting room.. how do they remain in business is my ? No professionalism or care for the customer. Who owns this dealership? More

Took My Car in Twice for the Same Repair This review concerns the service department. I made an appointment to have the driver's side headlight checked. It was not working. My wife took the c This review concerns the service department. I made an appointment to have the driver's side headlight checked. It was not working. My wife took the car in. The folks she dealt with were rude and tried to sell her a bunch of services that we didn't need. I spoke to the gentleman on the phone and explained that we didn't need the oil or filters changed because I had just done that recently. He told me that neither of the headlights were grounded properly so I told him to go ahead and fix that problem. Fast forward a month and I noticed that the driver's headlight was not working. I made another appointment. Again, my wife took the car in, and again they were rude. First they said there was no record of the appointment so she called me at work. I explained the problem and was told that previously they had only worked on the passenger headlight. I told him of my conversion with the gentleman previously and asked why both headlights were not repaired the last time. He said that according to the work order, only the passenger headlight was repaired and that we would have to pay $89.00 to have the driver's headlight repaired. I told him I had the extended warranty, He said he didn't have any information on that and asked ME for the phone number to check on the warranty. I gave him the number so he could do HIS job. After nearly an hour, they finally took the car back to the service area and nearly 5 hour later, it was finally repaired. Long story short, I will NEVER take my car back here for service again and I strongly recommend that nobody else take their car her for service. More

Worst Car Dealership Ever. I purchased a Kia Forte LX for my daughter last 12/11/2017 and was told that the car that my daughter has selected is brand new. I did not bother to c I purchased a Kia Forte LX for my daughter last 12/11/2017 and was told that the car that my daughter has selected is brand new. I did not bother to check on it because it really looks brand new on the outside and I trust them. When I got home to check on it, I found out that it already had a 5,000+ mileage on it. I went back to the dealership and complained but they told me that they gave me a $800 discount on the car from the $19,600 MSRP because it has already a 5,000 mileage on it. I checked the Kelly Blue Book on the price of car with the mentioned mileage and the car's value is $13,000!.They sold to me a supposed brand new car with a 5000 mileage on it! I am a struggling single parent who is trying to provide a car for my child that is going to college and was instead tricked into buying a used car on a brand new price. More

Great first car purchasing experience Great service the salesman (Raymund) I worked with really understood me and what I could afford. And he did all he could to lower the overall price of Great service the salesman (Raymund) I worked with really understood me and what I could afford. And he did all he could to lower the overall price of the vehicle and managed to get me driving my new 2017 Kia soul that night (also happened when they were already closed). John in the finance department got all the paperwork done very quickly and efficiently. Would definitely recommend to visit. More

New Car Purchase 2017 Sorento Last Friday night 8/11/2017 my wife and I went to Westside Kia for the first time to see if they could work a deal. I was trading in a 2015 Sorento. W Last Friday night 8/11/2017 my wife and I went to Westside Kia for the first time to see if they could work a deal. I was trading in a 2015 Sorento. Westside had sent me in the mail a voucher with an offer for my 2015 Sorento for trade. It was a generous offer, and they stayed close to that offer. In a nutshell we drove out with a new 2017 Sorento. We upgraded from a 2015 L to 2017 LX. The deal was better than expected, with the help of my salesman Jason Taylor and also Giancarlo in Finance. More

Couldn't be better! Greatest new car buying experience I ever had! Staff was experienced, well trained and answered all questions in detail. Pricing was very competitive Greatest new car buying experience I ever had! Staff was experienced, well trained and answered all questions in detail. Pricing was very competitive and paperwork was processed quickly and accurately. Will definitely be my dealer for all all future needs! More