Westside Kia
Katy, TX
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Customer friendly Fernando did his best to give us what we wanted, answered any questions we had, and tried to speed up the process where he could. Fernando did his best to give us what we wanted, answered any questions we had, and tried to speed up the process where he could. More
Customer friendly If it was not for Bobby, I am not sure I would have bought this car. He was honest and straight forward without trying to be. If it was not for Bobby, I am not sure I would have bought this car. He was honest and straight forward without trying to be. More
Had to come back again! I brought the truck in due to a credit I had for unnecessary repairs that did not correct the problem and severely crippled by business last year due I brought the truck in due to a credit I had for unnecessary repairs that did not correct the problem and severely crippled by business last year due to the repeat trips that had to be made multiple times before finally taking the truck to Rush where the problem was correctly diagnosed. It was a horrible experience last year but this year the work was done quickly. However, the truck had to be brought back however as the AC did not cool after being one of the items that the truck was brought in for. This is an expense for my small business each time as I have to pay my for my employees time to get the truck in and out of your service center. More
Great customer service Jacob is always helpful and polite. He always makes sure everything is taken care of. Other staff members are always helpful as well. I'm on my 5th ki Jacob is always helpful and polite. He always makes sure everything is taken care of. Other staff members are always helpful as well. I'm on my 5th kia from here. More
Regular maintenance I give my car for service as usual for now 6 years. Chuck take care and always do a great job. Thanks See you in few months. I give my car for service as usual for now 6 years. Chuck take care and always do a great job. Thanks See you in few months. More
Excellent service, honest and helpful staff This dealership was excellent during our recent new car purchase. They were prompt, direct, helpful, there was no pressure, and they even stayed past This dealership was excellent during our recent new car purchase. They were prompt, direct, helpful, there was no pressure, and they even stayed past closing to help us get orientated with our new vehicle. Would definitely recommend them. More
In and out fast Our sales guy was great! Got the deal done fast and met all of our requests! Highly recommend! My daughter was excited to get her new car! Our sales guy was great! Got the deal done fast and met all of our requests! Highly recommend! My daughter was excited to get her new car! More
Oil Change This dealership has always delivered excellent service! This is my third car and whatever my service is it is the best. Sebastian has been my Service This dealership has always delivered excellent service! This is my third car and whatever my service is it is the best. Sebastian has been my Service Advisor for numerous times and he is so helpful and courteous. Everyone there is very nice and helpful. More
oil change I've been with this dealership for over six years, always received the best service, short wait time and kind service reps. They are very informative I've been with this dealership for over six years, always received the best service, short wait time and kind service reps. They are very informative always give me options to my service needed and never pressure me to do anything unnecessary. Sebastian is my new service rep and he is very kind, efficient, kept me informed while there and made sure I was taken care of. He will be a great addition to this service team. More
An Excellent Experience I was greeted when I got out of my car and was well treated throughout the test drive purchase and paperwork. Before driving off the lot I was given I was greeted when I got out of my car and was well treated throughout the test drive purchase and paperwork. Before driving off the lot I was given good instructions on various instruments on the vehicle. Great job. More