Westside Kia

Quick excellent service! Purchased a new 2019 Sorento on Feb 28. I had noted an amber warning light that I could not readily identify. It was the Directional Headlights which Purchased a new 2019 Sorento on Feb 28. I had noted an amber warning light that I could not readily identify. It was the Directional Headlights which weren't working. I brought in the car at 5PM March 7 - close to quitting time and even though the car was brand new, there was some initial reluctance to take care of the problem unless I made an appointment for the following week (!). Make a long story short, Rick Hall (Sales Mgr) saw me and as soon as he knew what the problem was made sure the directional headlight motor was replaced right then! I couldn't be happier with the quick repair service that was provided and Rick's help in resolving the problem. More

VERY accomodating to our requests I've been looking at replacing a ten yr old Mazda CX7 and had pretty much zeroed in on a Sorento SXL. I test drove one in January but was checking oth I've been looking at replacing a ten yr old Mazda CX7 and had pretty much zeroed in on a Sorento SXL. I test drove one in January but was checking other possible SUV's. Finally decided to go to Westside based on their website inventory. Unfortunately, three of them were demos and one was new, but wrong interior. Then Rick said what about the showroom model? That worked and we very quickly came ot a price agreement. Got a fair trade in for the CX7. The really nice thing is how quickly we finalized the deal, got an overview of all the features (and there are a LOT!) and drove home. Came back the following morning to get tires inflated to proper pressure. Everyone was friendly and accommodating. I hope this continues during ownership of the SUV. More

What a day! The people working there are friendly and professional !we didn’t waist any time with unnecessary conversations and subjects’.Thank you very much for The people working there are friendly and professional !we didn’t waist any time with unnecessary conversations and subjects’.Thank you very much for being so helpful !I would love to recommend this dealership: More

Purchased 2016 Chevrolet equinox By far the best experience purchasing a vehicle. We were in and out quickly. 7th vehicle our family has purchased from Rick in the last 6 or 7 month By far the best experience purchasing a vehicle. We were in and out quickly. 7th vehicle our family has purchased from Rick in the last 6 or 7 months. Would definitely recommend to anyone! More

Oil change Great service. I appreciate the time, attention, and quality. Sebastian communicates well and had the vehicle done on time. This is a top rate facilit Great service. I appreciate the time, attention, and quality. Sebastian communicates well and had the vehicle done on time. This is a top rate facility. More

Great buying experience! I went here with my son to buy his first car, and the sales staff we extremely helpful. They had the car we wanted, and honored the price we had gotte I went here with my son to buy his first car, and the sales staff we extremely helpful. They had the car we wanted, and honored the price we had gotten on the internet before arriving. They even beat a competitive offer by $400 without knowing. I highly recommend this dealership. More

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3hrs 25min!! Even I made appointment 1 week ago, I waited for 3hrs 25min for balance tires & change engine oil. Even service guy kept saying ended soon with wearin Even I made appointment 1 week ago, I waited for 3hrs 25min for balance tires & change engine oil. Even service guy kept saying ended soon with wearing earpiece. More

Snakes, not honest There have been three separate instances where they have not followed through with what they said. The my told me they would fix the cracks on the car There have been three separate instances where they have not followed through with what they said. The my told me they would fix the cracks on the car that I was buying preowned, it took several weeks of me calling to ask them when can I come in for them to finally call me. I waited for an hour and a half and then the manager said the chips were too big to fix so they’d pay for the windshield. Now more than a month later, constantly trying to get in contact with the windshield company I find out that they told the company they are not paying for it. They are very sneaky. Even when I was buying the car I asked what the TTL was and if there was anymore fees and my salesman said “no that’s the final price, nothing more.” And then when I’m about to sign the paper and I see over $500 added of stuff they never told me about. There is a lady whose the owners daughter and she is very very VERY rude. 0/10 recommend. Please don’t go to this place. More

Fast, efficient, friendly service. I always use Chuck Smith to handle my service requirements. He will never let you down. Fast, efficient, friendly service everytime. I have never bee I always use Chuck Smith to handle my service requirements. He will never let you down. Fast, efficient, friendly service everytime. I have never been disappointed. More