Westside Kia

Best EVER !! Kevin in service is the BEST he has never let us down and we have a 2013 Kia Optima and have serve there before and are talking about upgrading to an Kevin in service is the BEST he has never let us down and we have a 2013 Kia Optima and have serve there before and are talking about upgrading to an SUV and looking at the sportage and will most likely purchase from Westside because of the service and the team you have there (we have always dealt with Kevin though) thank you More

Almost a perfect experience... their website brings it down. I recently purchased my 2nd Vehicle from this dealership. Both vehicles were bought new and both times I went in with a no xx no haggle attitude. I kn I recently purchased my 2nd Vehicle from this dealership. Both vehicles were bought new and both times I went in with a no xx no haggle attitude. I know I don’t have the best credit but I bring what I can and they worked with me every time. The latest vehicle I did some more research and used their website to obtain information on the vehicle. Going off their website, I matched the stock numbers and accessories to what is supposed to be in the car. Unfortunately you don’t always notice whats missing until you drive off the lot and when I got home, I noticed there was no heated/cooled seats, an accessory that was mentioned on their website. I called and one of the managers told me "don’t believe what you see on the internet..." .....Well true to that statement, but it’s YOUR guy’s website and according to your advertisement, my vehicle should have come with heated/cooled seats. After further research, yes, it is an additional added on feature but still.... I thought I was getting a xxxx of a deal! I would have turned down that particular model in place of that accessory if I had known about it. Hopefully it’s just a typo on their website and they are not doing false advertising to get customers in the door.... I mean it’s not impossible that they would do that but.... you know what I mean? More

West side Kia The sales team could communicate better. I received 4 phone calls from 3 people asking if I was coming by. 1 phone call should suffice. The sales team could communicate better. I received 4 phone calls from 3 people asking if I was coming by. 1 phone call should suffice. More

It is not only about sales ! This is our 3rd Kia from Westside Kia. We always come back here, not only for the good sales and financing people helping us to make decisions, but al This is our 3rd Kia from Westside Kia. We always come back here, not only for the good sales and financing people helping us to make decisions, but also the good and fair priced maintenance they provide. Congratulations to Management for leading a good team that make happy customers. More

Amazing at its best! From the salesman to the sales manager to financing...They worked hard to get what we wanted at a payment we needed. We will be back! From the salesman to the sales manager to financing...They worked hard to get what we wanted at a payment we needed. We will be back! More

Great experience! Rick made every step of the buying process seamless and stress free. From initial selection, to keeping us updated during the lead time, to the close Rick made every step of the buying process seamless and stress free. From initial selection, to keeping us updated during the lead time, to the close of our purchase, this was by far the easiest experience we’ve had purchasing a vehicle. More

New car purchase Good experience. Long day but went smooth. No surprises. Like test drive without sales person in vehicle. Rick was great! Cash purchase was quick an Good experience. Long day but went smooth. No surprises. Like test drive without sales person in vehicle. Rick was great! Cash purchase was quick and easy. More

Rick Hall was absolutely PHENOMENAL in his efforts to satisfy us in what we wanted in our new car/ trade in from old lease. This was our 5 car we bought thru h was absolutely PHENOMENAL in his efforts to satisfy us in what we wanted in our new car/ trade in from old lease. This was our 5 car we bought thru him. More

15000 service I always enjoy the professional but friendly service! Most importantly, I always appreciate the honesty displayed by personnel. Also appreciate the ti I always enjoy the professional but friendly service! Most importantly, I always appreciate the honesty displayed by personnel. Also appreciate the timeliness with which service was done. More

Outstanding sales Service Mr. Orlando Saez is an amazing Seleman. Thanks to him I purchased the car. Unfortunately Mr. “willie” who made all numbers was not helpful even saying Mr. Orlando Saez is an amazing Seleman. Thanks to him I purchased the car. Unfortunately Mr. “willie” who made all numbers was not helpful even saying they the i formation published on KIA’s website is innacurate and only his system is correct. But as I said Mr. Orlando service was the reason I did not leave the dealer and gave them my business. More