Westside Kia
Katy, TX
Filter Reviews by Keyword
By Type
Showing 714 reviews
Happy No hassle, no pressure, understood what I wanted. Friendly but not overbearing. First time the whole procedure of buying new car alone, I do not feel No hassle, no pressure, understood what I wanted. Friendly but not overbearing. First time the whole procedure of buying new car alone, I do not feel taken advantage. Rick pointed out the useful features of my Kia, instead of the merely cosmetic ones. More
Happy Excellent service as usual. Chuck always is friendly and remembers my name. Service was done to my complete satisfaction. I like my Kia Optima, too. Excellent service as usual. Chuck always is friendly and remembers my name. Service was done to my complete satisfaction. I like my Kia Optima, too. More
I only buy KIA at Westside Kia due to the awesome treatment I am not taken advantage because I am a woman. I don’t know what I would due if Rick and the management was there. Awesome customer service. Please do I am not taken advantage because I am a woman. I don’t know what I would due if Rick and the management was there. Awesome customer service. Please do not ever lose Rick More
Great service ! Thank you Rick for taking good care of us! Brought car in for ac work and was given a loaner car while it was being serviced ! Thank you Rick for taking good care of us! Brought car in for ac work and was given a loaner car while it was being serviced More
Buying New Car We leased a 2019 Optima and purchased a 2019 Sorento from Westside KIA about 6 months or so apart. Everyone involved was helpful, friendly and worked We leased a 2019 Optima and purchased a 2019 Sorento from Westside KIA about 6 months or so apart. Everyone involved was helpful, friendly and worked with us on both vehicles. Previously we had 2 2016 KIA's and we took both there for service. The service reps were always friendly and helpful also. More
Westside Kia are all rock stars My purchase from Westside Kia was great. I ran into the manager. He said , my dream truck is in the back. So as we walked to the back they were cookin My purchase from Westside Kia was great. I ran into the manager. He said , my dream truck is in the back. So as we walked to the back they were cooking beef fajitas. He introduced me to the owner Billy. Billy was doing all the cooking. This must be a joke what owner would be outside in the 104 degree heat cooking for his employees. Not sure about you but that made me really think highly of him and his staff. Billy offered me some tacos and man they were good tacos. So I saw that beautiful GMC truck and bought it. Mr. Zepeck in finance took care of the paper work. Real nice guy. I'm in love with my truck. I wish I could have drove off with 10 more tacos. Thanks, Jon More
Best EVER !! Kevin in service is the BEST he has never let us down and we have a 2013 Kia Optima and have serve there before and are talking about upgrading to an Kevin in service is the BEST he has never let us down and we have a 2013 Kia Optima and have serve there before and are talking about upgrading to an SUV and looking at the sportage and will most likely purchase from Westside because of the service and the team you have there (we have always dealt with Kevin though) thank you More
Almost a perfect experience... their website brings it down. I recently purchased my 2nd Vehicle from this dealership. Both vehicles were bought new and both times I went in with a no xx no haggle attitude. I kn I recently purchased my 2nd Vehicle from this dealership. Both vehicles were bought new and both times I went in with a no xx no haggle attitude. I know I don’t have the best credit but I bring what I can and they worked with me every time. The latest vehicle I did some more research and used their website to obtain information on the vehicle. Going off their website, I matched the stock numbers and accessories to what is supposed to be in the car. Unfortunately you don’t always notice whats missing until you drive off the lot and when I got home, I noticed there was no heated/cooled seats, an accessory that was mentioned on their website. I called and one of the managers told me "don’t believe what you see on the internet..." .....Well true to that statement, but it’s YOUR guy’s website and according to your advertisement, my vehicle should have come with heated/cooled seats. After further research, yes, it is an additional added on feature but still.... I thought I was getting a xxxx of a deal! I would have turned down that particular model in place of that accessory if I had known about it. Hopefully it’s just a typo on their website and they are not doing false advertising to get customers in the door.... I mean it’s not impossible that they would do that but.... you know what I mean? More
West side Kia The sales team could communicate better. I received 4 phone calls from 3 people asking if I was coming by. 1 phone call should suffice. The sales team could communicate better. I received 4 phone calls from 3 people asking if I was coming by. 1 phone call should suffice. More
It is not only about sales ! This is our 3rd Kia from Westside Kia. We always come back here, not only for the good sales and financing people helping us to make decisions, but al This is our 3rd Kia from Westside Kia. We always come back here, not only for the good sales and financing people helping us to make decisions, but also the good and fair priced maintenance they provide. Congratulations to Management for leading a good team that make happy customers. More