
Westside Kia
Katy, TX
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Total Professional Experience This is the third Kia that I have bought and each time Mr. Rick Hall has outdone himself. He always treats you like you are the best customer in th This is the third Kia that I have bought and each time Mr. Rick Hall has outdone himself. He always treats you like you are the best customer in the world. More
New Car Purchase My salesman, Alex, was very patient and accommodating when I was evaluating different Kia models. He followed up with me, but was not pushy. The car My salesman, Alex, was very patient and accommodating when I was evaluating different Kia models. He followed up with me, but was not pushy. The car I really wanted ended up being sold before I came back, but the car I ended up buying was nice. Would have been nice to have a better selection of colors, however. Most of the selection was the standard, common colors - white, light gray. More
Best Dearship that you can work out with Rick Hall was very helpful. You can work with him with stress free experience. He asked us many specific and detailed questions to help us summariz Rick Hall was very helpful. You can work with him with stress free experience. He asked us many specific and detailed questions to help us summarize the true needs of our purchase. More
It was a pleasant experience Our salesman (Jake) was very pleasant to work with, a refreshing change for buying a car! A seamless negotiation. We have always liked this Kia deale Our salesman (Jake) was very pleasant to work with, a refreshing change for buying a car! A seamless negotiation. We have always liked this Kia dealership. More
Worst experience ever, be careful with all the hidden fees at the time you sign. They charge for a lot of things you don’t ask for and not event explain what is included in the payment, they just want to fees at the time you sign. They charge for a lot of things you don’t ask for and not event explain what is included in the payment, they just want to sell you up all the insurance with out asking. (They say change oil is include it, they make you pay for the oil change coupons, and this is just an example),I can keep going, just don’t waste your time in this dealership please and money.... be careful with the people on finance, they just want to sale insurance of all type and don’t care about what you really need. Please ask all details of your payment Before signing..... I learned the hard way all this after I sign. More
Customer support is always good. We always come for service for the 3 Kia's we own. Justin, Kevin and Chuck support each other to help us whenever we show up. service for the 3 Kia's we own. Justin, Kevin and Chuck support each other to help us whenever we show up. More
Excellent service, wanted minimum fuss, focused car purchase. Rick delivered succinctly during the whole process. Best car purchase experience and I absolutely love the Telluride purchase. Rick delivered succinctly during the whole process. Best car purchase experience and I absolutely love the Telluride More
Knowledgeable and courteous Kevin did a great job taking caring of me, listening to my concerns and asking the service team to address them on our new Telluride! Kevin did a great job taking caring of me, listening to my concerns and asking the service team to address them on our new Telluride! More
Great experience! Great experience. We dealt with the same salesman as before (Rick Hall), since it was a good experience in 2015. We basically knew exactly which car Great experience. We dealt with the same salesman as before (Rick Hall), since it was a good experience in 2015. We basically knew exactly which car we wanted and the color we wanted. There were no exact matches at the dealership, but Rick was able to locate one and have it delivered within a couple of days. I especially like the fact that under no time, either during the car search or the finance, did we feel under pressure to buy. Rick was able to give us an outstanding deal and get the exact car we wanted. Even though Westside KIA is further away from where we live in the Heights, we would use this dealership again because of the great customer service we received. More
My salesperson Jalen was very professional. He answered every question I had. And knew every detail of the car. Was helpful in the entire process. He even delivered it to my house since I didn’t do a trade every question I had. And knew every detail of the car. Was helpful in the entire process. He even delivered it to my house since I didn’t do a trade in. I appreciate all his help and would gladly refer my friends and family to him. More