Westside Kia
Katy, TX
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Worst experience ever, be careful with all the hidden fees at the time you sign. They charge for a lot of things you don’t ask for and not event explain what is included in the payment, they just want to fees at the time you sign. They charge for a lot of things you don’t ask for and not event explain what is included in the payment, they just want to sell you up all the insurance with out asking. (They say change oil is include it, they make you pay for the oil change coupons, and this is just an example),I can keep going, just don’t waste your time in this dealership please and money.... be careful with the people on finance, they just want to sale insurance of all type and don’t care about what you really need. Please ask all details of your payment Before signing..... I learned the hard way all this after I sign. More
Customer support is always good. We always come for service for the 3 Kia's we own. Justin, Kevin and Chuck support each other to help us whenever we show up. service for the 3 Kia's we own. Justin, Kevin and Chuck support each other to help us whenever we show up. More
Excellent service, wanted minimum fuss, focused car purchase. Rick delivered succinctly during the whole process. Best car purchase experience and I absolutely love the Telluride purchase. Rick delivered succinctly during the whole process. Best car purchase experience and I absolutely love the Telluride More
Knowledgeable and courteous Kevin did a great job taking caring of me, listening to my concerns and asking the service team to address them on our new Telluride! Kevin did a great job taking caring of me, listening to my concerns and asking the service team to address them on our new Telluride! More
Great experience! Great experience. We dealt with the same salesman as before (Rick Hall), since it was a good experience in 2015. We basically knew exactly which car Great experience. We dealt with the same salesman as before (Rick Hall), since it was a good experience in 2015. We basically knew exactly which car we wanted and the color we wanted. There were no exact matches at the dealership, but Rick was able to locate one and have it delivered within a couple of days. I especially like the fact that under no time, either during the car search or the finance, did we feel under pressure to buy. Rick was able to give us an outstanding deal and get the exact car we wanted. Even though Westside KIA is further away from where we live in the Heights, we would use this dealership again because of the great customer service we received. More
My salesperson Jalen was very professional. He answered every question I had. And knew every detail of the car. Was helpful in the entire process. He even delivered it to my house since I didn’t do a trade every question I had. And knew every detail of the car. Was helpful in the entire process. He even delivered it to my house since I didn’t do a trade in. I appreciate all his help and would gladly refer my friends and family to him. More
Great buying experience with your dealership. I was in and out in about four hours. Kevin Vasquez did an excellent job. I’d recommend Westside. and out in about four hours. Kevin Vasquez did an excellent job. I’d recommend Westside. More
Friendly, helpful salespeople who are knowledgeable about their vehicles. The process of buying was quite simple because they did not try to hike their prices up like other dealerships I had dealt with. I li their vehicles. The process of buying was quite simple because they did not try to hike their prices up like other dealerships I had dealt with. I liked their honesty and trustworthiness. More
Outstanding customer service from Mr. ANTONIO. My truck was a special order... Telluride and we didn't have any issues from the beginning of December to mid January when ir came in. Great job guys!! was a special order... Telluride and we didn't have any issues from the beginning of December to mid January when ir came in. Great job guys!! More
Willie is the best, he is the reason I continue to go back for my car purchasing needs. I tell him my must haves; he delivers without any run around. Highly recommend Willie and his team. back for my car purchasing needs. I tell him my must haves; he delivers without any run around. Highly recommend Willie and his team. More