Westside Kia
Katy, TX
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Our experience during the purchase They gave us excellent attention, explained everything about the vehicle in detail, we got the car we wanted at an excellent price, we bought the guar They gave us excellent attention, explained everything about the vehicle in detail, we got the car we wanted at an excellent price, we bought the guarantees because they are excellent and very good price, the vehicle was not delivered super clean and full of gasoline More
Generally very good The process of making an appointment could be better. I've tried the online appointment before, but they told me to call in because it wasn't working The process of making an appointment could be better. I've tried the online appointment before, but they told me to call in because it wasn't working. When you call in, you have to get the maintenance guy himself on the phone to make the appointment. It would be better if someone simply handled the appointments so you didn't have to keep calling back. Chuck was my service guy, and he was very good. It was getting to him that could use improvement. More
This dealership was excellent and provided excellent service and made sure I got the car I wanted. I am very happy with my purchase Thank you service and made sure I got the car I wanted. I am very happy with my purchase Thank you More
Amazing process from my initial phone call to delivering my car. Antonio Page explained the process very clearly. He was honest and treated me and my wife with respect. Great sales person. Our finance proce my car. Antonio Page explained the process very clearly. He was honest and treated me and my wife with respect. Great sales person. Our finance process was also amazing, painless and our finance guy was very professional and made us feel at ease More
I reached out through email on a particular vehicle. I received a quick response from a sales person in regards to this vehicle. I went in the next day to do the vehicle of interest. Unfortunately, was no received a quick response from a sales person in regards to this vehicle. I went in the next day to do the vehicle of interest. Unfortunately, was not something I could afford at the time. Rick, our sales person, was very helpful, and ask lots of questions in regards to what our wants and needs truly were in the vehicle. He asked questions, we searched, and the final outcome is that we have a vehicle that is dependable nice and we can truly afford! Thank you Rick and Westside Kia for all of your help! More
We traded in our 2020 Kia Soul for a 2020 Kia Telluride. Orlando, the salesperson that had sold us the Soul previously, helped us again to test drive it and contacted us with the manager to get financed. It Orlando, the salesperson that had sold us the Soul previously, helped us again to test drive it and contacted us with the manager to get financed. It was a very smooth and easy process. Love Westside Kia. More
Total Professional Experience This is the third Kia that I have bought and each time Mr. Rick Hall has outdone himself. He always treats you like you are the best customer in th This is the third Kia that I have bought and each time Mr. Rick Hall has outdone himself. He always treats you like you are the best customer in the world. More
New Car Purchase My salesman, Alex, was very patient and accommodating when I was evaluating different Kia models. He followed up with me, but was not pushy. The car My salesman, Alex, was very patient and accommodating when I was evaluating different Kia models. He followed up with me, but was not pushy. The car I really wanted ended up being sold before I came back, but the car I ended up buying was nice. Would have been nice to have a better selection of colors, however. Most of the selection was the standard, common colors - white, light gray. More
Best Dearship that you can work out with Rick Hall was very helpful. You can work with him with stress free experience. He asked us many specific and detailed questions to help us summariz Rick Hall was very helpful. You can work with him with stress free experience. He asked us many specific and detailed questions to help us summarize the true needs of our purchase. More
It was a pleasant experience Our salesman (Jake) was very pleasant to work with, a refreshing change for buying a car! A seamless negotiation. We have always liked this Kia deale Our salesman (Jake) was very pleasant to work with, a refreshing change for buying a car! A seamless negotiation. We have always liked this Kia dealership. More