Westside Kia
Katy, TX
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Rick Hall was amazing. He was very professional and knowledgeable. Very easy purchase and answered all questions. We will gladly recommend this dealership and Rick. He was very professional and knowledgeable. Very easy purchase and answered all questions. We will gladly recommend this dealership and Rick. More
Daniel Was persistent, professional and knowledgeable answering all questions he’s also available on text and respond very quickly which is greatly appreciated what he did not know he would find out and answering all questions he’s also available on text and respond very quickly which is greatly appreciated what he did not know he would find out and provide me the answer shortly after. Thank you for a great experience and a great car Daniel More
I arrived for my service appointment but was told the assigned tech was on lunch and they were shorthanded so I should reschedule. After explaining that I had driven an hour from Conroe to get there due assigned tech was on lunch and they were shorthanded so I should reschedule. After explaining that I had driven an hour from Conroe to get there due to their stellar reviews on DealerRater, and would have appreciated a phone call or text message to save me the two-hour round trip, Mr Kevin Becker was gracious enough to find a way to have my car serviced for part of the scheduled maintenance items and have me out of there within about an hour. Five stars for that to Mr Becker, and taking off a star since the scheduling mechanism needs some work. More
Almost made me come back on another day for a recall due to a website error; not a system issue that would prevent the work being done. The appointment was made for that recall. No notice before making the to a website error; not a system issue that would prevent the work being done. The appointment was made for that recall. No notice before making the trip. Recall was completed after some talking and the system coming back up. Oil change was done right. More
Darin provided excellent customer service and I am beyond satisfied with my visit to your dealership. The service tech, Herby, was outstanding as well! Thank you! satisfied with my visit to your dealership. The service tech, Herby, was outstanding as well! Thank you! More