
Westside Kia
Katy, TX
Filter Reviews by Keyword
By Type
Showing 748 reviews
Blake was professional, attentive, and efficient in assisting me with the purchase of our new 2023 Sorento SX. We communicated via text before I came to the showroom to purchase the car. Our first Ki assisting me with the purchase of our new 2023 Sorento SX. We communicated via text before I came to the showroom to purchase the car. Our first Kia, a 2011 Sportage, was also acquired from this dealership many years ago. Both Blake and Dylan, the financing manager, were very friendly, and helped to ensure the process was smooth and enjoyable. The showroom itself is lookiing maybe a little worn and would benefit from some updating. Other than that, my husband loves his new car, and we are very pleased! More
. I left a message and received a prompt return call and scheduled a recall service. The service was done quickly and they washed my car. Everyone I dealt with was professional, knowledgeable and polite. I scheduled a recall service. The service was done quickly and they washed my car. Everyone I dealt with was professional, knowledgeable and polite. I will use Westside Kia for future service visits. More
Very organized maintenance center. Answered all mt concerns. They did a recall and the 25,000 maintenance and also checked my intermittent wipers and assured me that they were work Answered all mt concerns. They did a recall and the 25,000 maintenance and also checked my intermittent wipers and assured me that they were working. However, I have not seen them work at all. They never come on to clear my windshield. The pick up procedure was organized. I got into my clean washed car and left. I had asked how a roller shade in the back compartment of the car worked when I had dropped my car off. They said when I picked it up they would show me. I forgot to ask when I picked it up and I guess they hadn't written a note on my invoice, so I still don't know how to use the roller shade. More
Excellent people, customer service oriented. Responsibility and timely quality work. Excellent waiting rooms with features to allow customers continue working while car is ready to go back in t Responsibility and timely quality work. Excellent waiting rooms with features to allow customers continue working while car is ready to go back in the road More
I cannot say enough good things about our buying experience with Westside Kia. My wife had been shopping around for two months (multiple brands) and every time she found a vehicle that suited her, t experience with Westside Kia. My wife had been shopping around for two months (multiple brands) and every time she found a vehicle that suited her, the sales folks refused to provide straight-forward answers about price or trade in values. Rick Hall and Blake Berglund were fantastic to deal with...attentive, professional, honest, and respectful of both mine and my wife's time. We will be back when we look to buy our next vehicle. More