Westside Kia

So this dealership has been selling car with addendum for years now, they are inflexible on their pricing. So when you buy a car from them above MRSP with the addition of high interest rate, you will be stuc years now, they are inflexible on their pricing. So when you buy a car from them above MRSP with the addition of high interest rate, you will be stuck with the car forever since you are going to be owning more than the car value. Also insurance will only cover certain amount which mean that will also have to pay for GAP insurance. Stay away from this dealership, they are very good at selling over value car with their speech about the car market and will extend your loan so you don’t realize how much you will pay. Always asked the total amount you will pay over the life of the loan, that 25000$ MRSP car will cost you well over 32000$ by the time you pay addendum and high interest loan. I contacted Kia, they stated that the MRSP is a price that customers should pay for their car but that they do not control the price set by their dealership. Kia is not getting richer only the dealership, they must be laughing all the way to the bank. Stay away More

Had a great experience my advisor was fantastic. And was quick and easy thanks Westside Kia ! And was quick and easy thanks Westside Kia ! More

If you want some genuine help learning your new car while having fun, you cannot do better than Shafik Nasser. He is knowledgeable, patient, nonjudgmental and more than ready to appreciate a little teasing having fun, you cannot do better than Shafik Nasser. He is knowledgeable, patient, nonjudgmental and more than ready to appreciate a little teasing and laughter. More

Blake was very knowledgeable and worked with us to get what felt like the best deal possible. what felt like the best deal possible. More

Polite knowledgeable helpful Extremely satisfied with the assistance from everyone Would recommend them to anyone the assistance from everyone Would recommend them to anyone More

I had a pleasant experience with this dealership. Would recommend to anyone with a Kia. Would recommend to anyone with a Kia. More

Location was very helpful as well as our salesman. He was very knowledgeable and helped us throughout the whole process. He was very knowledgeable and helped us throughout the whole process. More

Bought my car from here and everything has gone downhill since then. My air conditioning has gone out 2 years in a row in the middle of the summer heat. They “fixed it” the first time and told me a wire bur since then. My air conditioning has gone out 2 years in a row in the middle of the summer heat. They “fixed it” the first time and told me a wire burnt up causing the issue but that it was fixed. Now 2 weeks ago the a/c stops again, they say it’s going to be a bigger fix to get to the root cause of the issue and the entire wire harness needs to be replaced. After 2 weeks of waiting after being told the part was on the way and I can expect it by 6/30 I finally get ahold of my service adviser and he informs me the part is on back order not even in the country and I can expect a wait of 30-45 days or even longer. So my brand new 2021 K5 with less than 30k miles is out of commission for months with no end in sight with a measly 30$ a day rental credit offered while I’m still paying my monthly car note for a car under warranty that I can’t use. Never expect a call back from this service department and expect to call 5 times minimum before you get anyone on the phone. Update: Another 2 weeks have gone by, still have never received a call from my service advisor Sebastian, if I want an update I have to call and spend at least 30 minutes to get him on the phone. Would say the average number of times I have to call to actually get him on the phone is 4-5 times, his voicemail inbox is full so can’t even leave a message. More

Kevin has been excellent in customer service and personal integrity ever since we met him last year as transplants to Texas. Bravo!!! We will recommend Westside Kia and their service department always!! integrity ever since we met him last year as transplants to Texas. Bravo!!! We will recommend Westside Kia and their service department always!! More

the sales staff was very helpful and friendly. they knew their vehicles and were prompt. We had a great experience and would recommend to anyone purchasing. they knew their vehicles and were prompt. We had a great experience and would recommend to anyone purchasing. More