Westside Kia

Location was very helpful as well as our salesman. He was very knowledgeable and helped us throughout the whole process. He was very knowledgeable and helped us throughout the whole process. More

Bought my car from here and everything has gone downhill since then. My air conditioning has gone out 2 years in a row in the middle of the summer heat. They “fixed it” the first time and told me a wire bur since then. My air conditioning has gone out 2 years in a row in the middle of the summer heat. They “fixed it” the first time and told me a wire burnt up causing the issue but that it was fixed. Now 2 weeks ago the a/c stops again, they say it’s going to be a bigger fix to get to the root cause of the issue and the entire wire harness needs to be replaced. After 2 weeks of waiting after being told the part was on the way and I can expect it by 6/30 I finally get ahold of my service adviser and he informs me the part is on back order not even in the country and I can expect a wait of 30-45 days or even longer. So my brand new 2021 K5 with less than 30k miles is out of commission for months with no end in sight with a measly 30$ a day rental credit offered while I’m still paying my monthly car note for a car under warranty that I can’t use. Never expect a call back from this service department and expect to call 5 times minimum before you get anyone on the phone. Update: Another 2 weeks have gone by, still have never received a call from my service advisor Sebastian, if I want an update I have to call and spend at least 30 minutes to get him on the phone. Would say the average number of times I have to call to actually get him on the phone is 4-5 times, his voicemail inbox is full so can’t even leave a message. More

I had a pleasant experience with this dealership. Would recommend to anyone with a Kia. Would recommend to anyone with a Kia. More

Kevin has been excellent in customer service and personal integrity ever since we met him last year as transplants to Texas. Bravo!!! We will recommend Westside Kia and their service department always!! integrity ever since we met him last year as transplants to Texas. Bravo!!! We will recommend Westside Kia and their service department always!! More

the sales staff was very helpful and friendly. they knew their vehicles and were prompt. We had a great experience and would recommend to anyone purchasing. they knew their vehicles and were prompt. We had a great experience and would recommend to anyone purchasing. More

Service advisor was very helpful and kept me informed during my visit at the dealership. during my visit at the dealership. More

Friendly and timely service. Chuck explains everything and no bad surprise at the end. Recommended Chuck explains everything and no bad surprise at the end. Recommended More

Chuck in the service department was very helpful and made sure all my concerns were addressed and everything was completed and communicated well throughout. sure all my concerns were addressed and everything was completed and communicated well throughout. More

We bought our first Kia here. Javier Meinhardt did marvelous job of deciding on options and keeping us informed while waiting for the delivery. He was always very attentive and Javier Meinhardt did marvelous job of deciding on options and keeping us informed while waiting for the delivery. He was always very attentive and welcoming. He was the reason we picked this Kia Dealer. More