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Westside Kia

Katy, TX

4.9
726 Reviews

23005 Katy Fwy

Katy, TX

77450

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Showing 726 reviews

December 14, 2023

Explained everything in a way I could understand and updated me on the progress of the service throughout. Waiting room was nice and semi-cozy More

by Nizar95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was service visit, not sales
December 12, 2023

Great service and very knowledgeable. I would absolutely buy a car from this dealer again More

by Christophtillie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Meinhardt
December 10, 2023

My experience overall was amazing. They worked very hard to put me in the car I really wanted with a great price. More

by emilyp2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
November 29, 2023

The service was outstanding. Chuck Smith helped me and guided me to make the correct decisions on what work I needed done on my car and what I did NOT need done. Kevin told me wh More

by carguy,chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Smith and,Kevin
November 26, 2023

I was able to make an appointment in a timely fashion and associates were very helpful in answering my questions. I left at the time I was told it would take to make the report. More

by jcstefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
November 16, 2023

Excellent the service advisor was great good times. Nine words ten words eleven words twelve lol More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
November 15, 2023

This is our second purchase at this dealership. Outstanding customer service and no ridiculous haggling. Most of my purchase was complete before I even walked in. More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Hall
November 08, 2023

Sebastian was very knowledgeable and courteous. I will definitely be back and ask for him. Thank you so much! More

by Lauraboroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Flores
Nov 08, 2023 -

Lauraboroski responded

Great service!

November 08, 2023

My service advisor was Charles Smith. He took very good care of me and my car. Make sure I got checked in promptly, made sure I understood what was going to happen, and did so in a friend More

by rjrobert22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Smith
November 08, 2023

Did my checkup quickly, gave my car a reassuring OK, and made recommendations for avoiding battery problems. More

by DarthV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Mertz (5 *)
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