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Westside Kia

Katy, TX

4.8
745 Reviews

23005 Katy Fwy

Katy, TX

77450

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Showing 745 reviews

March 29, 2025

Very nice staff. You must have patience, as they service a lot of customers at once. More

by josephwgongre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Smith
March 26, 2025

First time at dealer for a scheduled service. Service writer was quick to respond to me and I had the car back in the promised time frame. Positive experience More

by jonsmeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 21, 2025

Loved my salesman Daniel Terry. He was knowledgeable, honest, and attentive to what we needed More

by Patskinner74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Terry
March 21, 2025

The whole day for a remote connect reset is crazy. Service is slow and you cannot request this reset by signing up online. More

by WarrenS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
March 20, 2025

Appointment was promptly kept and my service writer, Darin, made sure to let me know as progress was made. More

by ktodd1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin (last name unknown) in Service Department
March 12, 2025

Sales agent Hopkins was hassle free. Answered all questions, promptly responded to calls and texts. More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Hopkins
March 11, 2025

I was told by a repair shop I needed to have a new motor. I had my car towed to Westside Kia for the work. Chuck Smith took me as a client. Had me bring in appropriate paperwork to show my car was still u More

by Nancy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Smith
February 25, 2025

One of the easiest and quickest automobile buying experiences i have ever had. Both my Salesperson Chris Villatoro and the Finance Manager Fernando Gamez were extremely polite and very helpful I wo More

by larrygbroyles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Villatoro
February 22, 2025

Right on time and finished earlier than expected . Darin was very pricey and courteous! Thanks More

by dhfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin in service
February 19, 2025

Excellent customer service. This was my 1st time using the service department. They are professional and courteous. More

by jo.stewart68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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