Westshore Honda

I was looking for an Acura TLX for a little over 6 months. I had looked at several dealerships in the Tampa area but hadn't come across the one I really wanted. On New Year's Eve, Westshore Honda post months. I had looked at several dealerships in the Tampa area but hadn't come across the one I really wanted. On New Year's Eve, Westshore Honda posted a 2018 TLX 2.4 at the exact price point I wanted. I clicked that I was interested in their website, and within 5 minutes I was called by Tyler. He set me up with an appointment that day. I met Tyler when I arrived and he passed me to Gaby who took care of me the rest of the time I was there. They brought the car out and it wasn't totally cleaned as they had taken in on a trade that day. Gaby was very apologetic. I looked at the car and noticed it had some scratches, a little more than what I wanted to consider buying. I spoke to Gaby and the sales manager, and the sales manager stated they would normally paint these areas, but because I had come the day they took it in on trade they had not been able to take care of that. He stated that I did not need to worry and that they would take care of these areas no matter if I bought the car or not. I test drove the car and loved the car. We then went to the "Fun" part, "the negotiation". This was actually a great process, no hassling, no crazy fees, Gaby and the manager were awesome to work with, and the process was pain-free. They were extremely flexible and made the process easy. I then went to the finance office and had a great experience. Gabby had taken a lot of the information beforehand so the finance officer was prepared and the process was pain-free. He was a great person to talk to and did not feed me any extra stuff I did not need. I arrived at the dealership at 5 pm on New Year's Eve and was complete with the process at 8 pm. To me, this was a fast process and what I think is a good amount of time to buy a car. Now here is what makes this dealership 5 stars. As I said in the beginning, the car had been taken in and was dirty from the last driver. It had also not been serviced. The dealership did not want me to leave with a car that had not been serviced or detailed. They gave me a loaner for the night and it was ready, serviced, and detailed, by the next morning. Now for the paint, Gaby kept me up to date on the plan over the weekend after new years. I brought the car in the next week and they provided me a rental the entire time they painted the car. During the process, Gaby text me throughout to let me know the updates on the car. The car now looks spectacular, and the dealership is still working on other minor issues to make sure I am satisfied. Other miscellaneous things I noticed during the process: every person I talked to from the front desk to the last time I spoke with Gaby, I was treated as the most important person. The people were happy to be there. I am extremely happy with my experience at Westshore Honda. I highly recommend this dealership to anyone looking to buy a new vehicle. More

Elias made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was out best car shopping experience ever. Elias was very infor showed us around and guided us through the available cars there. I must say that this was out best car shopping experience ever. Elias was very informative as he answered all of our questions patiently. He did such of a wonderful job until we purchased 2 vehicles. We will definitely recommend him to our family and friends because of his knowledge, integrity, experience and up front honesty. Look toward in doing business with you in the future. The Wade’s Family. More

Excellent customer services and satisfaction. Friendly and transparent. Simplified explanation to questions and doubts. Resourceful and patient. Understand customers needs and guidance accordingly. Just l and transparent. Simplified explanation to questions and doubts. Resourceful and patient. Understand customers needs and guidance accordingly. Just loved the experience. More

I love the westshore area ! You have everything from strip clubs to football stadiums! My time at westshore Honda was spectacular. The customer service there is elite. strip clubs to football stadiums! My time at westshore Honda was spectacular. The customer service there is elite. More

I had a great experiance with them they're very good great people.I really enjoy the time they have price and the great quality car. great people.I really enjoy the time they have price and the great quality car. More

Best dealership around fast service great down to earth people. Got us into a brand new 2020 accord thanks again Renard B and ur team. people. Got us into a brand new 2020 accord thanks again Renard B and ur team. More

Great hospitality and greet atmosphere! Wasnt able to purchase on this occasion but i will definitely return to westshore in the future. Go and see Chris ! He is kind and takes the time to find out exact purchase on this occasion but i will definitely return to westshore in the future. Go and see Chris ! He is kind and takes the time to find out exactly what you want and need and will put you in the right car. More

Sam was great to work with. Always responded to my questions in a timely manner and worked hard to get the deal and car I wanted. questions in a timely manner and worked hard to get the deal and car I wanted. More

Been going to Brandon Honda for a few years since they are close by. However, I needed their help yesterday since they had lost my locking lug key when they last serviced the car in July. They essentiall are close by. However, I needed their help yesterday since they had lost my locking lug key when they last serviced the car in July. They essentially blew me off. So I went to Westshore Honda and they literally had me fixed up in less than 5 minutes! I realized I had just returned home! I have been dealing with key personnel at this dealership since 1997. Some of these folks go all the way back to Lindell days and they are still serving the Honda community after all these years. Convenience does not Trump massive experience and great customer service I am now back "home". Thanks John! Thanks Tony! More

TOP TOP Dealership!! from start to finish they made me feel like family! Chris was wonderful to work with! he made looking for a car easy !!! Westshore is the best!! feel like family! Chris was wonderful to work with! he made looking for a car easy !!! Westshore is the best!! More