Westlie Ford

Oil change and part recall I appreciate Westlie Ford's customer service. Every few months they check in and make sure I am happy with my purchase. They keep me updated on servi I appreciate Westlie Ford's customer service. Every few months they check in and make sure I am happy with my purchase. They keep me updated on service coupons and when I brought in my car for its oil change, they saw that there was a part recall and were able to replace the part as they were doing my oil change. It was easy. They also have a rewards program that is relevant and I plan to take advantage of. More

Great service center On time. fast service. Took time to give me a new tire estimate knowing that I wasn't ready to buy. Bill explained the Ford match tire price to me for On time. fast service. Took time to give me a new tire estimate knowing that I wasn't ready to buy. Bill explained the Ford match tire price to me for when I'm ready to buy I should consider Westlie Ford. More

SERVICE The dealership is always clean and friendly. Service Department is efficient and nice to do business with. Wait time for an oil change was pretty fas The dealership is always clean and friendly. Service Department is efficient and nice to do business with. Wait time for an oil change was pretty fast. More

Good car buying experience I was very well taken care of, and made to feel welcome. Victoria did a wonderful job, and I would buy a car from her anytime. This is the secon I was very well taken care of, and made to feel welcome. Victoria did a wonderful job, and I would buy a car from her anytime. This is the second car I bought at Westlie Ford, and I will be sure to buy more... Mar More

Service for Ford Escape Done quickly, professionally and economically. I would recommend this dealer and it’s staff to everyone I know. They are the best I have ever dealt wi Done quickly, professionally and economically. I would recommend this dealer and it’s staff to everyone I know. They are the best I have ever dealt with. More

Great Communication Nicole in the Body Shop Shop did a great job with communication throughout the process. Great example of how the Dickerson’s run their business! Nicole in the Body Shop Shop did a great job with communication throughout the process. Great example of how the Dickerson’s run their business! More

Westlie Ford Service is terrible They didn't follow the process for warranty claims and thought we wouldn't notice. When I questioned them on it, the service manager, Mario, got nast They didn't follow the process for warranty claims and thought we wouldn't notice. When I questioned them on it, the service manager, Mario, got nasty with me over the phone. He yelled, interrupted me, told me that he knew better than I did, and basically said he didn't want my business. He became verbally abusive towards me. The GM, Ryan, tried to fix it but he didn't follow through on my requests either. We've been good customers for a long time so I was shocked at the treatment and it's a huge disappointment because their location is very convenient for us. However, they clearly don't want our business anymore. More

Westlie Ford Rocks!! I went in for an oil change on my SUV and decided to look at trucks while I was waiting. Of the 3 I rode in, I found the perfect truck thanks to Marc I went in for an oil change on my SUV and decided to look at trucks while I was waiting. Of the 3 I rode in, I found the perfect truck thanks to Marc Jackson, the salesman who took the time to listen to what I wanted and needed. Next day, I drove out of the dealership with a great truck and a great deal. It was a win-win situation and who can resist that? More

Very low stress environment and pleasant and informed staff. Even after the sale the folks here were a pleasure to do business with. Everyone was very kind and patient with me when I bought my vehicle back to as Even after the sale the folks here were a pleasure to do business with. Everyone was very kind and patient with me when I bought my vehicle back to ask follow up questions. More

Awesome Experience This was absolute the best car buying experience I have ever had. Matt, the Internet Sales manager worked with me over 8 weeks not only to find the r This was absolute the best car buying experience I have ever had. Matt, the Internet Sales manager worked with me over 8 weeks not only to find the right Ford F150 but the right priceand the right financing. Everyone worked hard and no pressure. I will definitely continue to do business with Westlie Ford More