Westlie Ford
Washougal, WA
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425 Reviews of Westlie Ford
Great Service Techs Only reason for 4 stars is I went in for The Works oil change. Service Tech was great. Job was done timely. However they did not rotate my tires. Only reason for 4 stars is I went in for The Works oil change. Service Tech was great. Job was done timely. However they did not rotate my tires. The Works oil change includes a tire rotation. The paperwork indicates they did rotate the tires. But the tires were not rotated. Do I need to request the tire rotation each time I get The Works oil change? I was making this request at Westlie Ford as Quick Lube did not rotate my tires three oil changes in a row in three different states. So I started requesting it at Westlie Ford but felt I was beging rather redundant. I guess not. More
Routine Service As usual our service was done quickly and with a smile. William even cleaned up the coffee I spilled. And the popcorn is cool. Thanks.😁 As usual our service was done quickly and with a smile. William even cleaned up the coffee I spilled. And the popcorn is cool. Thanks.😁 More
Excellent service! Excellent service as always! Jennifer is the best! I have always had the best customer service at this dealership. I also looked at new cars while I w Excellent service as always! Jennifer is the best! I have always had the best customer service at this dealership. I also looked at new cars while I was there and receive the same service from that department! There’s a reason we have purchased our last four vehicles from Westlie Ford! More
Great I came in to test drive a 2018 Mustang GT premium. The salesman, OZ, was very knowledgeable about the vehicle and handed the sale very well. I receove I came in to test drive a 2018 Mustang GT premium. The salesman, OZ, was very knowledgeable about the vehicle and handed the sale very well. I receoved a price lower thsn expected and received a gpod prive for my trade in. More
service The service tech. was great to work with and helpful.In fact to whole staff is great to work with.Jerry our salesman is always a pleasure to visit wit The service tech. was great to work with and helpful.In fact to whole staff is great to work with.Jerry our salesman is always a pleasure to visit with. More
They go the extra mile, literally I took my 2017 F350 diesel to Westlie Ford for an oil change, etc. Unfortunately, the tech, who was a Ford intern, missed changing my air filter. He, I took my 2017 F350 diesel to Westlie Ford for an oil change, etc. Unfortunately, the tech, who was a Ford intern, missed changing my air filter. He, apparently, trusted the air flow gauge attached to the air cleaner box and didn’t actually check the filter. When I contacted the dealership about this, they had the same technician drive to my house (20 miles) in rush hour traffic to install the new filter. Thanks!!! More
Quality experience Our local town is lucky to have such a top notch car dealership. We have 5 cars from Westlie, over the years and each time the experience gets better Our local town is lucky to have such a top notch car dealership. We have 5 cars from Westlie, over the years and each time the experience gets better and better. Thanks again for making the car buying experience, painless. More
Customer first! Reps at service desk very friendly and efficient. Service fee's are reasonable too. Salesman Jerry Kilb is always a pleasure to see. From the time Reps at service desk very friendly and efficient. Service fee's are reasonable too. Salesman Jerry Kilb is always a pleasure to see. From the time I signed on the dotted line three years ago, he has maintained contact and continues to promote customer service and care at Westlie.. He is your best ambassador! I always recommend Westlie Ford to associates and friends looking to purchase a vehicle. More
Bought our Family Vehicle Keith made sure to stay in contact with us about the vehicle we were interested in because we were traveling from 1 1/2hrs away. Keith made sure to stay in contact with us about the vehicle we were interested in because we were traveling from 1 1/2hrs away. More
Oil change thevworks service Easy to make appointment on line. Work done on time hassle free.. Notifications to my phone very handy to let me know work was done. Easy to make appointment on line. Work done on time hassle free.. Notifications to my phone very handy to let me know work was done. More