Westlie Ford
Washougal, WA
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422 Reviews of Westlie Ford
Cooling system issue and Recall service Marie was very friendly and helpful when I brought my Ranger in for repairs, due to some issues I had I was late for my appointment. I appreciated he Marie was very friendly and helpful when I brought my Ranger in for repairs, due to some issues I had I was late for my appointment. I appreciated her explanation of the problem after the initial inspection and her accuracy as to when my vehicle would be done. More
More than expected service. Went in for first oil change...free because we purchased thru them. Still nice surprise. Added DEF, rotated tires and did engine checks. All good. Went in for first oil change...free because we purchased thru them. Still nice surprise. Added DEF, rotated tires and did engine checks. All good. More
brake service Routine brake replacement previously identified during servicing. Service staff was helpful, courteous friendly. and provided appreciated shuttle serv Routine brake replacement previously identified during servicing. Service staff was helpful, courteous friendly. and provided appreciated shuttle service. I would recommend Westlie Ford to anyone. More
Oil Change 30000 Always easy to make an appointment. Marie does a great job of taking care of the truck when it’s in for service. Thank you. Always easy to make an appointment. Marie does a great job of taking care of the truck when it’s in for service. Thank you. More
Outstanding service I have been using Westlie Ford for the last 20 years. I have purchased my last 6 vehicles here and only use the service team. Bill and Marie are AWE I have been using Westlie Ford for the last 20 years. I have purchased my last 6 vehicles here and only use the service team. Bill and Marie are AWESOME!!! More
Customer service The members at Westlie Ford in Washougal are great. They are always friendly and courtesy and right there to help us out when needed! thanks so much The members at Westlie Ford in Washougal are great. They are always friendly and courtesy and right there to help us out when needed! thanks so much for everything! More
Always Awesome Staff goes over and above to assist with your needs. Always work to keep us informed and updated. Love how the customer is number one here. Go Paperma Staff goes over and above to assist with your needs. Always work to keep us informed and updated. Love how the customer is number one here. Go Papermakes! More
Great Service Techs Only reason for 4 stars is I went in for The Works oil change. Service Tech was great. Job was done timely. However they did not rotate my tires. Only reason for 4 stars is I went in for The Works oil change. Service Tech was great. Job was done timely. However they did not rotate my tires. The Works oil change includes a tire rotation. The paperwork indicates they did rotate the tires. But the tires were not rotated. Do I need to request the tire rotation each time I get The Works oil change? I was making this request at Westlie Ford as Quick Lube did not rotate my tires three oil changes in a row in three different states. So I started requesting it at Westlie Ford but felt I was beging rather redundant. I guess not. More
Routine Service As usual our service was done quickly and with a smile. William even cleaned up the coffee I spilled. And the popcorn is cool. Thanks.😁 As usual our service was done quickly and with a smile. William even cleaned up the coffee I spilled. And the popcorn is cool. Thanks.😁 More
Excellent service! Excellent service as always! Jennifer is the best! I have always had the best customer service at this dealership. I also looked at new cars while I w Excellent service as always! Jennifer is the best! I have always had the best customer service at this dealership. I also looked at new cars while I was there and receive the same service from that department! There’s a reason we have purchased our last four vehicles from Westlie Ford! More