Westlie Ford

This place is what a ford dealership should be . The front desk with Trevor the mechanics and even the shuttle driver whose been there 16 years . A class act , very professional . They fixed my truc The front desk with Trevor the mechanics and even the shuttle driver whose been there 16 years . A class act , very professional . They fixed my truck when green wrench light was on . Thank you all so much . They couldn't look at until Nov 22 in longview . Chehalis was Oct 20 th . What good is my truck if it's not fixed . I can't say enough how happy I am . Again thank you what a team at wesley More

I have been a customer of Westlie Ford since the mid-1980s. I have purchased multiple trucks and been satisfied. The service dept. does a great job. mid-1980s. I have purchased multiple trucks and been satisfied. The service dept. does a great job. More

Aways professional wait was only about an hour . very happy with this service.thank you very happy with this service.thank you More

Excellent experience across the board. Everyone here was honest, straightforward and great to work with. No pressure, very professional and I was well taken care of! After a long and gruel Everyone here was honest, straightforward and great to work with. No pressure, very professional and I was well taken care of! After a long and grueling search for my “unicorn,” they had it at a good price and went out of their way to work with my unusual circumstances between signing a purchase agreement and delivering a check to pick up my vehicle. I highly recommend, in fact, already have referred a friend within just a few hours of returning home! More

Extremely bad communication. Said coolant was low when in fact there was zero, causing the car to overheat on the way home. Said coolant was low when in fact there was zero, causing the car to overheat on the way home. More

Love going business with Westley Ford. Great customer service! Skilled technicians and prompt service. Thanks! Great customer service! Skilled technicians and prompt service. Thanks! More

For an oil change, it isually takes 3 hours with an appointment. I dont understand why? This time it was 1.5 hours. I was surprised ..Everyone is very nice and polite. Thanks appointment. I dont understand why? This time it was 1.5 hours. I was surprised ..Everyone is very nice and polite. Thanks More

I always get really good service here. I especially appreciate Harrison Holt and his excellent customer service. I especially appreciate Harrison Holt and his excellent customer service. More

Surface desk wonderful. not satisfied without returning the car to the original condition that it was brought into you. Particularly the lights not being turned back to auto not satisfied without returning the car to the original condition that it was brought into you. Particularly the lights not being turned back to automatic, changing radio stations not only stations but changing it to a.m. . What do you need the radio on for when you're supposed to be servicing the car. The oil was changed and no sticker was put on the windowed indicate when the next oil change would be. Completely satisfied with the shuttle to and from a garage. Even though I was given the wrong paperwork for my copy. Somebody had to come back and exchange paperwork with me. Since the change in owners service has gone down. I'm a lifetime Wesley motor customer since I started driving. More

My check engine light was back within 10 min of leaving dealer. And called right back to try and resolve with dealer. Haven’t heard back dealer. And called right back to try and resolve with dealer. Haven’t heard back More