Westbury FIAT
Westbury, NY
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162 Reviews of Westbury FIAT
They keep getting better!! This is the second car we purchased from Fiat of Westbury and could not be happier with our experience. Of course we said that 2 1/2 years ago with ou This is the second car we purchased from Fiat of Westbury and could not be happier with our experience. Of course we said that 2 1/2 years ago with our first purchase, but every time we go there, we feel more and more like family instead of a customer. Mike Mineo and Colin Michie made our trade-in, financing and the delivery of our new vehicle seamless. Next time we are there, and there will be a next time, we are convinced that will be our happiest experience, at least until our next time. Also, Domenick in service is always responsive to your needs, even if it is only questions. More
Great Service Advisor My service advisor Michele Spencer was very professional. I was provided with a loaner and she kept me updated . The service that I was provided was My service advisor Michele Spencer was very professional. I was provided with a loaner and she kept me updated . The service that I was provided was great. More
Amazing experience The staff at Westbury Fiat is wonderful. They met my every need and worked with me financially to afford my new car. From the manager (Mike) to the sa The staff at Westbury Fiat is wonderful. They met my every need and worked with me financially to afford my new car. From the manager (Mike) to the sales reps (Debra and Cammie) everyone at the dealership was welcoming and always on the same page. The process of my lease was quick and without any added pressure. They also serve a grew expresso. I love my new Fiat and highly recommend a visit to the Westbury store. More
3 weeks for an appointment? Called today to have my son's 2012 Fiat Sport, under warranty, brought in for a check engine light condition. Was told they couldn't take me till 9/21 Called today to have my son's 2012 Fiat Sport, under warranty, brought in for a check engine light condition. Was told they couldn't take me till 9/21/15, a 3 week wait for an appointment and, on top of it, was told they were doing me a favor, as the car wasn't purchased there and they weren't really taking new customers. I've never had a dealer tell me they weren't taking new customers. Is this Fiat customer service, or is it only Westbury's? I won't even get into the woman who took my call's customer service attitude; "we're very busy", as if they're doing me a favor. Have been driving for 43 years, owned numerous new cars, presently have 5 in my name, and never had to wait 3 weeks for a dealer appointment. A Jeep Cherokee was on a short list of cars for my wife, not now it's not. More
Amazing! After having an awful experience with STAR Fiat, i turned to Westbury Fiat for help with my new vehicle. Cammy and Mike were very helpful and court After having an awful experience with STAR Fiat, i turned to Westbury Fiat for help with my new vehicle. Cammy and Mike were very helpful and courteous. I highly recommend this dealership. More
Awesome I love my car! I had a horrible experience at Star Fiat so i went to Westbury to look at the car i wanted, Cammy was great! i purchased my car from I love my car! I had a horrible experience at Star Fiat so i went to Westbury to look at the car i wanted, Cammy was great! i purchased my car from her and i could not be happier. More
I LOVE my car! I purchased my car end of July, 2015 and I just love it! I shopped around for other makes and models but nothing really impressed me until I saw the n I purchased my car end of July, 2015 and I just love it! I shopped around for other makes and models but nothing really impressed me until I saw the new Fiat 500X at this dealership. I was pleasantly surprised with the body/technology in this new model. It was a huge decision for me to make such a big purchase but the staff, Cammy and Debra were great people to work with. They were very professional and reassuring and patient with me. They made the experience very pleasant, I would recommend this dealership to anyone looking to buy a "hot" car! More
Amazing, pleasantly Surprise ! No pressure, No Gimmicks, I am very happy with my Fiat 500X Purchase and would highly recommend Fiat of Westbury to anyone looking to purchase a vehicle. Overall a very positiv I am very happy with my Fiat 500X Purchase and would highly recommend Fiat of Westbury to anyone looking to purchase a vehicle. Overall a very positive experience. Debra and the Fiat Crew are very professionals and made my purchase comfortable and stress free. More
Excellent all the way around I was looking for a second car and noticed the Chrysler out front on my way home from work. Colin was very knowledgeable about the vehicle and explain I was looking for a second car and noticed the Chrysler out front on my way home from work. Colin was very knowledgeable about the vehicle and explained everything well. He went over all the paperwork line by line. When I picked up the vehicle Cammy went over the whole car with me and had me sign the documents. Everything went very smooth and there were no surprises on delivery. If you want a no pressure relaxed atmosphere shop here. More
Truly a great experience, don't hesitate! My husband and I made this dealer our first stop this past Saturday (June 20th) in our search for a used Subaru Forester, which they happened to have My husband and I made this dealer our first stop this past Saturday (June 20th) in our search for a used Subaru Forester, which they happened to have one of in stock. We'd read their good reviews on this website and, unlike other dealers we were looking into, they did not seem to have been written by employees of the dealer. So, we went in, intending fully to carry on and visit at least one other dealer which had the same model & year we were looking into. However, in dealing with the manager, Matthew, we were very pleased with our test drive & review of the car. We found him to be knowledgeable, honest & friendly so we decided to take the next step and have them appraise our trade-in. Matthew's appraisal was again honest & fair and met our hopes for the trade-in without the typical dealer haggling & hassling--we'd looked into the KBB value ahead of time & felt that he gave a fair assessment on the basis of that. We were really very happy that our interaction with him was quick as we don't love car shopping and didn't want to devote our entire Saturday to it (not to mention I'm 6 months pregnant and just wanted to get things done!)-- but we certainly didn't feel rushed either--he took the time to answer all of our questions & gave us space when it was needed to discuss our options. Should you need a little more guidance/questions answered throughout the process, I am confident you would get that here--no one at this dealer comes off as the stereotype of a dealer trying to swindle you or rush you into a decision. After the appraisal, we decided to take the plunge and get a financing offer--we went to the Westbury Jeep dealer down the road for this (owned by the same person/company) and dealt with Jim Ganga. Jim was very polite & helpful. My husband and I don't have the stellar credit we once did & Jim took care of our financing within an hour, got us a very reasonable and fair loan and didn't make us feel uncomfortable because our credit wasn't perfect. Once all was said and done, we needed to give Jim a little extra paperwork so we didn't pick our car up until Tuesday (6.23) but, had we had everything, they had been prepared to deliver the car to us on Sunday by noon when we finished our interaction with them on Saturday at about 2 PM. All in all, we got to the dealer at about 10 AM and were essentially done by 2 PM--we have our car and couldn't be happier with the customer service and product provided. When we're ready for another car, we will go back! So, if you're hesitant about heading in to this dealer--please don't be, they are outstanding and I am confident that they will help get you into the car you're looking for as well! Thank you to everyone at this dealer, such a great experience! More