West Houston INFINITI

Their service advisor Jeff Haney is the best! And the service work is done with high quality. I am very happy with this dealership. Highly recommend them! service work is done with high quality. I am very happy with this dealership. Highly recommend them! More

Thanks Josh Jacobs for making it easy to own an Infiniti and having peace of mind that it is being babied properly. and having peace of mind that it is being babied properly. More

My experience is that the service department prices are much higher than other options. They quoted over $3,000 for a repair I got completed at a competent, local shop for under $1,000. They also refused much higher than other options. They quoted over $3,000 for a repair I got completed at a competent, local shop for under $1,000. They also refused to cover a repair under the certified Pre-owned program due to vague contract wording. The issue they would not cover is a know design flaw but the company will not back the car. I wont buy another Infiniti and I won't return to this dealership. More

my experience for servicing my infinity included excellent service, Options were explained in a timely manner. Thanks. excellent service, Options were explained in a timely manner. Thanks. More

My experience for servicing my Infiniti included good communication and above and beyond service. Options were explained in a timely manner. Thank you for always taking the high road. communication and above and beyond service. Options were explained in a timely manner. Thank you for always taking the high road. More

Your service team could hold a masterclass on customer service & professionalism for other businesses. I trust your team members to ensure that my vehicle is safe. Thank you. service & professionalism for other businesses. I trust your team members to ensure that my vehicle is safe. Thank you. More

Never been disappointed with customer service or actual service/repair work. Whether waiting for service or having a loner car, have always got my car back on time as promised. service/repair work. Whether waiting for service or having a loner car, have always got my car back on time as promised. More

Very good customer service here. Ask for Daniel. He is very kind, and helped up pick out our brand new 2021 QX 80. Even after the purchase, he answered any questions that we had. Please see Daniel if you' very kind, and helped up pick out our brand new 2021 QX 80. Even after the purchase, he answered any questions that we had. Please see Daniel if you're in the market for a new/used Infinity. ---Kinda More

The people at West Houston Infiniti are very professional and helpful answering questions. and helpful answering questions. More

Would highly recommend this dealership for their courtesy, professionalism. Please go see Terry Epps and Alex Orellana courtesy, professionalism. Please go see Terry Epps and Alex Orellana More