West Houston INFINITI

Tony Chan was excellent. no pressure sales. Everything went great from delivery to showing the car. I was extremely impressed with the sales person I would refer him to my family. went great from delivery to showing the car. I was extremely impressed with the sales person I would refer him to my family. More

Probably the best car buying experience we ever had no pressure to buy on the spot salesman very knowledgeable about vehicle and price on trade and price of car very good Avery good selection of all vehic pressure to buy on the spot salesman very knowledgeable about vehicle and price on trade and price of car very good Avery good selection of all vehicles More

My experience from beginning to end with Dwayne and everyone at West Houston Infiniti exceeded all my expecations. Dwayne was knowledgeable, helpful, friendly and willing to assist me however needed. everyone at West Houston Infiniti exceeded all my expecations. Dwayne was knowledgeable, helpful, friendly and willing to assist me however needed. He knew the vehicle I was purchasing inside and out, was responsive to all my requests, and eliminated the dreaded new car haggling from this purchase. It really was unlike any car purchase experience I have had before. I was very impressed and would highly recommend this dealership, and Dwayne in particular. More

Buying a new vehicle WAS a very scary thought in our household until we met the West Houston Infiniti team of Steve Titley and Ricky Tejada. We ordered an Infiniti JX and were very pleased with the upf household until we met the West Houston Infiniti team of Steve Titley and Ricky Tejada. We ordered an Infiniti JX and were very pleased with the upfront pricing and trade in for our vehicle. These two gentlemen really erased our preconceived notions of having to haggle for a great deal on a new car and allowed for our purchase experience to be very relaxed and accommodating. I have to rate this Infiniti dealership above the rest in Houston based on our personal experiences and recommend to anyone interested in a dealership with integrity to shop here first. Thank you again and we'll recommend West Houston to our friends. More

This was truly the best car-buying experience we've ever had thanks to Dwayne DiMaria! I love that this dealership was not pushy or in any way manipulative during the entire process. Everyone was honest and had thanks to Dwayne DiMaria! I love that this dealership was not pushy or in any way manipulative during the entire process. Everyone was honest and forthcoming, and it made the purchase so much more enjoyable for us. Dwayne was able to answer all of our questions regarding the vehicle and has been available to us any time we've called in the month since we bought it. His care and concern did not end when the deal was done. I felt like a valued customer based on the treatment I received from everyone I encountered when purchasing the vehicle and when picking up the license plates. Larry in the finance department was a joy! He made the entire process so easy, and he did not pressure us into purchasing any additional warranties, etc. He merely explained our options and gave us plenty of time to decide what worked best for us. I've never felt so little pressure from salesmen in all my years of purchasing new vehicles! West Houston Infiniti is a one-of-a-kind dealership. Clearly the management knows how to retain its customers. I look forward to working with Dwayne again in the future!! More

Dwayne is awesome! He was extremely knowledgeable about the vehicle I purchased and spent a significant amount of time making sure I knew all of the features. I will definitely tell all my friends to purch the vehicle I purchased and spent a significant amount of time making sure I knew all of the features. I will definitely tell all my friends to purchase from Dwayne D. More

I live in Houston but I was at my summer home in Utah when I decided to buy a QX56. The Salt Lake Infiniti dealer gave me a quote; I called West Houston Infiniti for a comparison. Not only was Dwayne DiM when I decided to buy a QX56. The Salt Lake Infiniti dealer gave me a quote; I called West Houston Infiniti for a comparison. Not only was Dwayne DiMaria's quote several thousands lower, he did not have the car I wanted but went and found it. He added a couple of dealer add-ons so that the car was exactly like the one I was looking at in Utah. The Utah dealer was unwilling to budge on price. "Take it or leave it." He seemed disinterested (he has no competition in Salt Lake, and was willing to let the car sit in inventory until he got his price). Dwayne was was willing to wait until I returned from Utah to exchange paperwork and let me pick up the car. Beau LaVine sent me the paperwork in Utah by FedEx with prepaid return envelope. When I came to West Houston Infiniti to pick up the car Dwayne and Beau could not have been nicer or more friendly. It was a pleasure doing business with them and the dealership they represent very well. More

Dwayne was great! He made sure we understood every detail of the car. He was professional and polite at all times. It was a pleasure working with him! We left feeling very satisfied with the purchas detail of the car. He was professional and polite at all times. It was a pleasure working with him! We left feeling very satisfied with the purchase of our new car. More

All the people that I dealt with were very friendly and knowledgeable and they were ready to spend as much time as needed to answer all the questions. knowledgeable and they were ready to spend as much time as needed to answer all the questions. More

Dwayne was extremely friendly, accomodating, and knowledgable. We felt very comfortable from the moment we first walked in the dealership to the momet we drove off in our new car. The price was fa knowledgable. We felt very comfortable from the moment we first walked in the dealership to the momet we drove off in our new car. The price was fair and the customers service was gracious without haggling at all. Dwayne took lots of time to explain every detail of the car to me. He was very knowledgeable and even accommodated our kids with a movie to watch in the vehicle. Overall, the best car buying experience we've had! More