West Houston INFINITI

From start to finish my wife and I gad a great experience. Finding and securing our exact desired car, negotiations, and financing was easy and pleasant. Will shop here again. experience. Finding and securing our exact desired car, negotiations, and financing was easy and pleasant. Will shop here again. More

My experience purchasing my JX35 was very positive. Dwayne DiMaria is very knowledgable of the product. He was friendly, but not pushy to make the sale. I had a list of preferences that we reviewed a Dwayne DiMaria is very knowledgable of the product. He was friendly, but not pushy to make the sale. I had a list of preferences that we reviewed as basis for selecting a JX35. Using my list, we reviewed the dealership inventory, inventory of dealers in close proximity, and special ordering the vehicle. I compromised with a vehicle in the dealer inventory that had more equipment than I had wanted ,but the sales manager discounted the price reasonably. The allowance for my G35S trade was also equitable. When I took delivery of the car, Dwayne took a great deal of time helping with the registrations required to initiate several of the services included by Infiniti. He also walked me through all the numerous screens and status software on board, including how to access each feature. He is the most knowledgable sales representative that I have worked with. When he contacted me regarding receipt of the car tags I set up a time with him to have the tags installed. He was again friendly, helpful and expedited getting the tags and state registration tag installed. Overall, a great purchasing experience. At no time did I feel like I was wasting my time or that I was being pressured to make a decision. I bought my previous Infiniti from West Houston Infiniti and will make them my first choice when I decide to purchase my next vehicle. More

Tony contacetd us via internet when we lived in Tokyo and I bought my G37 at West Houston Infiniti when we moved to Houston. Tony Chan is a perfect example of what a car salesman should be. He is both very p I bought my G37 at West Houston Infiniti when we moved to Houston. Tony Chan is a perfect example of what a car salesman should be. He is both very professional and considerate but above all, a great listener. We felt very comfortable with his style because he's honest and trustworthy. I have recommended collegues from my company to go to West Houston Infiniti and look for Tony because my whole family loves him. He makes you feel like a family member and is always available to answer or address any issues that come up. In summary, I give West Houston Infiniti and Tony Chan a solid 5 because they demosntrate the way car shopping ought to be. I'd definitely buy my next Infiniti there with Tony Chan. More

Tony Chan was professional, thorough, helpful and very attentive when we bought our new JX35. The overall purchase experience was efficient and hassle-free. I would recommend West Houston Infinity and, sp attentive when we bought our new JX35. The overall purchase experience was efficient and hassle-free. I would recommend West Houston Infinity and, specifically, Tony Chan. More

Barry Bartel at West Houston Infiniti was very helpful, responsive to questions, and friendly. The dealership had good selection for the model I chose. I never felt pressured, which was nice because it t responsive to questions, and friendly. The dealership had good selection for the model I chose. I never felt pressured, which was nice because it took awhile for me to find the time to test drive and make a decision. I am pleased with my new Infiniti, and would recommend them to others. More

Tony is very knowledgeable as well as entertaining. We purchased three Infinitis this year and were very pleased with this dealership and Tony. As long as Tony works there, I will buy Infinitis from this purchased three Infinitis this year and were very pleased with this dealership and Tony. As long as Tony works there, I will buy Infinitis from this dealership. More

Dwayne was friendly and enthusiastic. He was very knowledgeable about the SUV that we ended up purchasing. He was able to answer all of my questions throughout the entire process. knowledgeable about the SUV that we ended up purchasing. He was able to answer all of my questions throughout the entire process. More

I had been researching the purchase of a new QX56 for about a month when we decided to move forward. The dealer closer to our house was unable to get to the price I had decided was fair so I went to West about a month when we decided to move forward. The dealer closer to our house was unable to get to the price I had decided was fair so I went to Westside. Within 30 minutes of walking in the door, their first offer was within 2% of my goal price and I decided to move forward. The sales staff was no nonsense and moved quickly to put the deal together. I would recommend the dealer to my friends and family. More

We have purchased our last three vehicles from Westside Infinite, not only because of the fine vehicle, but the fact that Ricky and Tony take care of us as if we were family. The entire purchase experience Infinite, not only because of the fine vehicle, but the fact that Ricky and Tony take care of us as if we were family. The entire purchase experience is always smooth with no pressure. Ricky works out our deal before we even arrive to our satisfaction and upon arrival, Tony Chan helps us to find the right vehicle, explaining all the features and benefits of the car. Finance is always a quick, smooth process and delivery is a pleasure as usual. We look forward to our next Infiniti in the next year and would highly recommend the dealership, and especially Tony and Ricky! Join the family! Mel and Donna Croswell More

Overall a tremendous experience dealing with West Houston Infiniti and Tony was very nice to deal with the entire time. I would highly recommend them to my friends. The entire experience was top notch and Infiniti and Tony was very nice to deal with the entire time. I would highly recommend them to my friends. The entire experience was top notch and they treated me with a great deal of respect. More