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West Houston INFINITI

Houston, TX

4.5
725 Reviews

12200 Katy Freeway

Houston, TX

77079

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725 Reviews of West Houston INFINITI

June 29, 2015

Outstanding service!!! Love to go there when I have to. This is my second Infiniti,I have a BMW too but the brand and customer services at Infiniti is outstanding. Love to go there when I have too. Is the b More

by Luisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Hart, Ray.
June 23, 2015

Great Service Great service experience. Vehicle ready when promised. Car cleaned upon return. Easy to get appt. I will definitely return for service her. Comfo More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh and express service advisor
June 15, 2015

Jairo is a 5 star service rep! Jairo has handled my needs since he came on board. He always remembers my name and comes to greet me with a smile when he sees. He makes sure that a More

by finch1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo
June 08, 2015

Dependable Josh always takes good care of me and my car. Communicated well and responds quickly. My wait time if any is very minimal. He's polite and very hel More

by Cladyga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacobs
June 02, 2015

Infinity Car Service Center My service rider is Norman. He is excellent. I can always depend on receiving quality care when Norman is handling my car. Now, I have stated my More

by StephinaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman
June 01, 2015

Great job by tony chan finding the car for my needs Great sales and finance managers,vehicle was a lease and I wound up with a better vehicle than I expected at a competitive price with no hassle More

by mark123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni, Ricky, Hamilton
June 01, 2015

Service Center is the Best! Josh and the service department did an awesome job! Thanks for taking care of my vehicle. I won't dread having to come in to get something fixed nex More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacob
May 30, 2015

Awesome Service Center Over the past 4 years that I have been taking my Q56, the service from driving up to the center and stepping out of the vehicle where Spencer & Johna More

by NK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Chinchilla, Spencer and Johnathan
May 05, 2015

Integrity is a virtue and great service!! I have owned Infinity's since 2004 and I have been very pleased with the service department especially my service manager Norman. He's friendly and p More

by infinity2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Isacc
May 04, 2015

Ask for Larry If you need a pre-owned Infiniti or any other pre-owned car on the West Houston Infiniti lot, ask for Larry Porter. He'll go out of his way to make th More

by bad@counting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Titsley, Larry Porter
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