West Houston INFINITI

straightforward and accommodating Great experience buying a new QX80. All was well-explained, George was very knowledgeable, and the sales process was organized and streamlined. I wo Great experience buying a new QX80. All was well-explained, George was very knowledgeable, and the sales process was organized and streamlined. I would definitely recommend to others. More

Phenomenal service and attentions Josh and the whole service team at West Houston Infiniti are a pleasure to work with. Service appointment was completed on time as expected. The waiti Josh and the whole service team at West Houston Infiniti are a pleasure to work with. Service appointment was completed on time as expected. The waiting area is great as well. Very comfortable. More

Easy painless 15K checkup! Josh provided exceptional client service with a great attitude. Provided fast, efficient no hassle service which allowed me to be on my way without i Josh provided exceptional client service with a great attitude. Provided fast, efficient no hassle service which allowed me to be on my way without issue. More

Very Accomodating As always, Josh Jacob was exceptional in conducting my 45,000 mile service. He fixed the 2 tires on our car since he knew they're still under warranty As always, Josh Jacob was exceptional in conducting my 45,000 mile service. He fixed the 2 tires on our car since he knew they're still under warranty. I don't think the other agents would do that for us. He always makes sure that we're satisfied with the service we get. More

Q70 purchase Tony Chan, my sales person, was truly exceptional. Went out of his way to be of assistance. Dealership with a good inventory, so no need to wait for Tony Chan, my sales person, was truly exceptional. Went out of his way to be of assistance. Dealership with a good inventory, so no need to wait for outside delivery. More

Very professional Our Service rep was very nice and kept us informed of the work as it was done. Gave me the recap of service performed as requested. Our Service rep was very nice and kept us informed of the work as it was done. Gave me the recap of service performed as requested. More

Programming the fob All was good woth the Service Department. Nice guys, especially the Parts Manager, Ray, and the guy that helped me out when I brought the car in, did All was good woth the Service Department. Nice guys, especially the Parts Manager, Ray, and the guy that helped me out when I brought the car in, didn't get his name though. There was a woman who seemed kind of angry and bitter about the snacks at the coffee station though. I don't think I would buy a car from her. But she seemed mostly harmless. More

Always a great service I used an Infinity dealer ship in Houston which gradually became an annoying event. Found a Service rep at West Infinity who went out of his way to a I used an Infinity dealer ship in Houston which gradually became an annoying event. Found a Service rep at West Infinity who went out of his way to assist me with a minor issue with the convertible top, From that day forward I have become a devoted customer. With each visit I an m ore impressed with the concern for the customer. So I thank you and love the West Infinity culture. More

Josh Jacob, great service excellent communication skills, Josh Jacobs is excellent with communication, getting my car ready and serviced quickly. Always upfront on issues I'm having, no xx! As a woman we are Josh Jacobs is excellent with communication, getting my car ready and serviced quickly. Always upfront on issues I'm having, no xx! As a woman we are snowed a lot in the car industry. Having repairs completed I was taken at two places. with Josh I don't have that worry. More

Exelent I have been an infiniti loyal client for over 20 years. Have dealt with Norman Issac all that time,he is the best you have. I have been an infiniti loyal client for over 20 years. Have dealt with Norman Issac all that time,he is the best you have. More