West Houston INFINITI

Exceptional I know I will receive courtesy and respect at this dealership. Wonderful experience. We really like working with Steve Morrow, having purchase an QX-8 I know I will receive courtesy and respect at this dealership. Wonderful experience. We really like working with Steve Morrow, having purchase an QX-80 a year ago from Steve too. He is always there for us. More

Great as always Excellent service and work. The loaner was clean as always and the customer service rep was friendly and courteous. The part we ordered in the past wa Excellent service and work. The loaner was clean as always and the customer service rep was friendly and courteous. The part we ordered in the past was installed with no issues and our car is running perfectly. More

Farther but Better Very efficient. Service included state inspection and Josh explained the new "one sticker" rule and how it works. As usual, I was treated like an ol Very efficient. Service included state inspection and Josh explained the new "one sticker" rule and how it works. As usual, I was treated like an old friend by Larry Porter, who sold me my car nearly 5 years ago. I have had experience with another Infiniti dealer in Houston closer to my home, but always make the trip to West Houston because of the way I am treated and the quality of the work. More

Thoughtful and enthusiastic team Every team member greeted me. Made sure I received the service I required. Explained all the details. Everyone was upbeat and listened to me. This is Every team member greeted me. Made sure I received the service I required. Explained all the details. Everyone was upbeat and listened to me. This is my second Infiniti at this dealership due to the people who work here. My service agent was exceptional. I would recommend him to anyone. My loaner car was cool. Thanks! More

Oil change Service was good. My wife made an appoiment for 9:30 Friday morning, but when I got there there was no appoiment scheduled. However the service depart Service was good. My wife made an appoiment for 9:30 Friday morning, but when I got there there was no appoiment scheduled. However the service department got me in. More

Awesome people Jairo has been my main service guy and he's awesome. My car is heavily modified and they go above and beyond to take care of it. Even though I have wa Jairo has been my main service guy and he's awesome. My car is heavily modified and they go above and beyond to take care of it. Even though I have warranties though other companies, I always come back to this dealership because they are honest and upfront. More

Easy, Friendly, knowledgeable The whole experience was flawless, Justin was friendly and very efficient. I will only go to Westside Infiniti because I know 'll always be treated r The whole experience was flawless, Justin was friendly and very efficient. I will only go to Westside Infiniti because I know 'll always be treated right. This is my third Infiniti because I always know that no matter who I work with (Sales, Service, Management) I am always treated as a VIP. More

In and out in exactly one hour, just as promised! Fast friendly service. Comfortable waiting area. My car was serviced in an hour as promised, it was also clean and shiny when done. I always have a go Fast friendly service. Comfortable waiting area. My car was serviced in an hour as promised, it was also clean and shiny when done. I always have a good experience here. The service coordinator that always greets me knows me by name and he is always on top of my service needs More

Best experience purchasing a car ever! Everyone was incredibly friendly, helpful and a pleasure to deal with. I got a great offer for my trade in a a great deal on my purchase. I've never e Everyone was incredibly friendly, helpful and a pleasure to deal with. I got a great offer for my trade in a a great deal on my purchase. I've never enjoyed the purchase of a vehicle until now. More

Exceptional Service! The entire team at West Houston Infiniti went above and beyond to make my experience the best I've ever had when purchasing a vehicle. They were thoro The entire team at West Houston Infiniti went above and beyond to make my experience the best I've ever had when purchasing a vehicle. They were thorough, they were well informed and treated us like we were the only customers in the building when clearly we were not. I absolutely love my new QX60 and I will be a loyal West Houston Infiniti customer for years to come. More