West Houston INFINITI

Pro-active maintence I had an annoying problem with the check tire pressure light anytime the outside temperature was below 50 degrees. At my 5K service the technician co I had an annoying problem with the check tire pressure light anytime the outside temperature was below 50 degrees. At my 5K service the technician corrected the problem without me drawing it to anyone's attention. I love this service department. P.S. I bought my car from another dealer be this one was closer to me. More

QX 80 Limited purchase Awesome salesman. Quick purchase no hassle, honest, and great to work with. Same day purchase price was as Larry stated no run around greatly apprecia Awesome salesman. Quick purchase no hassle, honest, and great to work with. Same day purchase price was as Larry stated no run around greatly appreciated. More

Great Experience Sebastian was extremely courteous and professional. He helped us purchase a QX60 and we had a very good experience. Good sale pricing, quick test dr Sebastian was extremely courteous and professional. He helped us purchase a QX60 and we had a very good experience. Good sale pricing, quick test drive, and lots of customer service. More

Lease of QX60 2015 Infiniti My husband and I were treated fairly and respectfully. Highest marks to this dealership in making this experience pleasant. We would recommend them My husband and I were treated fairly and respectfully. Highest marks to this dealership in making this experience pleasant. We would recommend them to our friends and family. More

Truly a great experience This was my first time for my car to be service and I'm from a small town and I drove up and met Mr. Bob, who greeted me with smile and enthusiasm and This was my first time for my car to be service and I'm from a small town and I drove up and met Mr. Bob, who greeted me with smile and enthusiasm and another young man in valet and met K. Gardner, which all was very helpful. They all made me feel very comfortable and showed me the coffee bar and all the goodies. I couldn't believe when my car was finished, she was bright and shine.I didn't have to take a cloth to clean my steering wheel and the grease on the side of my car, which I had to in the past dealership. It was truly a great experience. Thanks!! Diana Lampe More

PERFECT Everything was extremely easy, I went for an oil change and a couple other little things and I was helped right away and very quickly and then I did n Everything was extremely easy, I went for an oil change and a couple other little things and I was helped right away and very quickly and then I did not wait long at all for the service to be done. More

Great service and staff The staff and service was great. The repairs were done quickly. The communication between the dealership and the the warranty department handled every The staff and service was great. The repairs were done quickly. The communication between the dealership and the the warranty department handled everything that needed to be done. Everyone at Infiniti was friendly. I would refer them to my friends. More

Dec 2015 service Excellent service which includes a courtesy loaner and detailed explanation of work. Estimates were accurate. I appreciate how quickly the work was Excellent service which includes a courtesy loaner and detailed explanation of work. Estimates were accurate. I appreciate how quickly the work was completed and the notifications after completion. More

Top notch salesman (Sebastian) and easy experience! Sebastian was extremely professional, fair and kind with his time and follow through. Highly recommend working with him, and all the staff at this top Sebastian was extremely professional, fair and kind with his time and follow through. Highly recommend working with him, and all the staff at this top notch dealership. More

Service I have always had excellent service from Norman Isaac - he always is able to schedule my car for service when I am able to bring it to the dealership. I have always had excellent service from Norman Isaac - he always is able to schedule my car for service when I am able to bring it to the dealership. He always lets me know what my estimated charges will be on the phone - then while I am there keeps me posted on things. He also lets me know the estimated cost of my next visit which is important to me. More