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West Houston INFINITI

Houston, TX

4.5
725 Reviews

12200 Katy Freeway

Houston, TX

77079

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725 Reviews of West Houston INFINITI

January 31, 2016

Great Service Norman Is great and does an excellent job. Set appointment and was finished in a timely fashion. Hart is a great GM. Ben and Bubba are great owners More

by Joniken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman
January 31, 2016

Great experience as always at West Houston Infiniti Norman does a great job! I have used him for many years for service on four different Infiniti vehicles. Service head Terry Landry is great as well! More

by Annhoutx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman
January 26, 2016

Great ..... Hassle free experience! Great experience, hassle free, and willing to work with the customer. Happy with my decision and was able to get what I wanted out this experience. More

by mmontes2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
January 25, 2016

10,000 mile oil and tire rotation Consistant excellent service! Working with Norman over the past 10 years has been a pleasure and always results in a quality visit. Terry Epps also gr More

by Tim 1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Issac
January 24, 2016

Exceptional Service Bennie was exceptional. I had no appointment but he got me in and my vehicle worked on right away. He went above and beyond to ensure my day wasn't ad More

by Shaunjohn1914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie
January 20, 2016

Excellent service overall Great and fast service. They keep you updated during your service. I recommend this dealer for all your Infiniti needs so call and make an appointment More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacob
January 18, 2016

Service with Norman I have been working with Norman for over 10 years and he is great. Very knowledgeable and always helpful. He is the best. I highly recommend him. More

by Garykarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Issacs
January 16, 2016

Outstanding Service I had a wonderful experience trading in my lease. Steve found the car I wanted which meant getting it from an out-of-town dealership; it arrived the n More

by LiNKpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morrow and Steve Titley
January 14, 2016

Great Service I always schedule my appointments with Bennie and he's never let me down. Always prompt to respond and makes sure I get my car back as quick as possib More

by chrisgarcia80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Bynum
January 08, 2016

Pro-active maintence I had an annoying problem with the check tire pressure light anytime the outside temperature was below 50 degrees. At my 5K service the technician co More

by Chris from UT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I have no names.
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