West Houston INFINITI

Awesome customer service! Mr. Nick was very knowledgeable, asked few questions, immediately knew what I was looking for and closed the deal in less than an hour. Thanks! Mr. Nick was very knowledgeable, asked few questions, immediately knew what I was looking for and closed the deal in less than an hour. Thanks! More

Thank you Nick Orlando!! Nick Orlando and Hart Oshman made this a very simple and pleasurable experience with their incredible professionalism and courteous help! We will def Nick Orlando and Hart Oshman made this a very simple and pleasurable experience with their incredible professionalism and courteous help! We will definitely be.back for our next car! More

Awesome deal! I currently service my car at this dealership and recently decided to buy another Infinit. I chose this dealership because of the great atmosphere and I currently service my car at this dealership and recently decided to buy another Infinit. I chose this dealership because of the great atmosphere and overall eSERVICE I have had in the past. Salespersons/ Staff continue to outshine the competition. Kudos to the GM for recruiting an exceptional team. More

Awesome Customer Service Chris, Daniel, Steven: were so awesome that mere words cannot describe it. They went all out to get me in the car that I wanted. An they did. Most car Chris, Daniel, Steven: were so awesome that mere words cannot describe it. They went all out to get me in the car that I wanted. An they did. Most car dealerships, especially during this time are trying to help the customer, but if you really want help West Houston Infiniti is were you need to be. More

QX 56 service under warranty Customer servoce This is my 5th Infinity, a G-37 Convertible(Limited edition) bought from Sewell Infinity. A QX-56 and a JX-35 From South West Infinity. and (2) QX-5 This is my 5th Infinity, a G-37 Convertible(Limited edition) bought from Sewell Infinity. A QX-56 and a JX-35 From South West Infinity. and (2) QX-56 from West Houston Infinity. The fact I love Infinity goes without saying. There is a reason I have ended up a loyal customer at West Houston. Its West Houston's Customer Service. There are also reasons I no longer utilize the aforementioned dealerships. None of which are the characteristics of West Houston which brings me to Josh Jacob. Whatever the the issue this Service Rep has a can do attitude and will do what needs to be done always thinking of the customer which is a wonderful culture for organizations which relies on sales. I don't know if all your service reps are as accommodating as Mr. Jacob but would like to think so. I hope West Houston recognizes The value of this employee and rewards him accordingly. Thank you for you service. Gerald Hitzman Sr. More

Customer Service is focused on the individual! From the moment I arrive to the time I leave, They make you feel as though you are the only customer.... totally focuse is focused on the individual! From the moment I arrive to the time I leave, They make you feel as though you are the only customer.... totally focused on my experience and concerns with my car! More

Very comfortable to deal with Every possible effort was made to made the deal right for me!! What a pleasant change from car deals with other dealers. Absolutely no pressure was Every possible effort was made to made the deal right for me!! What a pleasant change from car deals with other dealers. Absolutely no pressure was applied. I'm encouraging friends to shop there'. Thanks Dwayne and Chris! More

Recommend Terry was a pleasure to de with and knowledgeable . He was through and made us feel confident we were buying the right car. He help speed up the proce Terry was a pleasure to de with and knowledgeable . He was through and made us feel confident we were buying the right car. He help speed up the process of but two new cars after Hurricaibe Harvey More

Happy Repeat Customers after Harvey Jack=HappyCustomer. Replaced 2 of 4 cars. We live 10min from Sewell an hour from here and we won't let Sewell change our oil. Jack=HappyCustomer. Replaced 2 of 4 cars. We live 10min from Sewell an hour from here and we won't let Sewell change our oil. More

Service review Had my rims fixed and my oil changed. The service was completed as expected. I have not had problems with anything the service center has done thus fa Had my rims fixed and my oil changed. The service was completed as expected. I have not had problems with anything the service center has done thus far. More