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West Houston INFINITI

Houston, TX

4.6
724 Reviews

12200 Katy Freeway

Houston, TX

77079

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724 Reviews of West Houston INFINITI

April 04, 2018

Exceptional They met my objective in finding the right car for the right price. I have bought other Infiniti vehicles from this dealership. The service is excepti More

by infiniti6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and Chris
March 31, 2018

Excellent and friendly service. Brian was a great help with getting issues resolved professionally. I would highly recommend west Houston Infiniti service de More

by QX80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
March 31, 2018

Bait and switch bait and switch...with my trade in! Drove an hour to find that my trade in value had dropped by 5000.00$???? Online trade evaluator gave me a trade More

by Home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R. Graves
March 29, 2018

Execptional Terry and Bennie went the extra mile to assure that I was satisfied with their services. Although no military discounts were available, the prices wer More

by Kouponer09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry & Bennie
March 27, 2018

Fast service to Quick problen Console on car lock up no controls worked. Drove to dealership and they were busy. I got an appointment for next day. I was leaving service manager in More

by djeffh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
White shirt sorry did not get name
March 26, 2018

Service was exceptional. I am very fond of my service writer. He makes me feel comfortable. I had a lot of service done to my car and waited for it. More

by Annonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Isaac
March 26, 2018

Always great Came in for oil change. They fixed my windshield water problem and cleaned my car. I can always do the oil change at home but rather take it here as t More

by InfinitiG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
March 26, 2018

Quality of service is still #1 The service team went over my car thoroughly and found things I missed, and returned a clean vehicle at the end. Thanks again West Houston Infinity More

by Paul N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Issacs
March 23, 2018

Quick and Easy Car Lease I contacted West Houston Infiniti online and received a call from Ryan R. very soon after. I had been shopping around and had a price in mind already, More

by KGF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan R.
March 23, 2018

Service is always topnotch! Always pleased with my service at West Infiniti Infiniti. Jerry Singh always goes above and beyond to make sure my car repair/service needs are met. More

by Aedorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Singh
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