West Houston INFINITI
Houston, TX
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724 Reviews of West Houston INFINITI
Exceptional They met my objective in finding the right car for the right price. I have bought other Infiniti vehicles from this dealership. The service is excepti They met my objective in finding the right car for the right price. I have bought other Infiniti vehicles from this dealership. The service is exceptional too. More
Excellent and friendly service. Brian was a great help with getting issues resolved professionally. I would highly recommend west Houston Infiniti service de and friendly service. Brian was a great help with getting issues resolved professionally. I would highly recommend west Houston Infiniti service department, a great team. More
Bait and switch bait and switch...with my trade in! Drove an hour to find that my trade in value had dropped by 5000.00$???? Online trade evaluator gave me a trade bait and switch...with my trade in! Drove an hour to find that my trade in value had dropped by 5000.00$???? Online trade evaluator gave me a trade value.... only to find that value was 5000$ less. Was this a technique to get people in the door? More
Execptional Terry and Bennie went the extra mile to assure that I was satisfied with their services. Although no military discounts were available, the prices wer Terry and Bennie went the extra mile to assure that I was satisfied with their services. Although no military discounts were available, the prices were reasonable and they took care of me in a timely manner, Great Job! More
Fast service to Quick problen Console on car lock up no controls worked. Drove to dealership and they were busy. I got an appointment for next day. I was leaving service manager in Console on car lock up no controls worked. Drove to dealership and they were busy. I got an appointment for next day. I was leaving service manager in white shirt asked me about my problem, I told him. He told me give him 20 min and he would have shop manager to look at. They fixed my issues in 15 min. Service Manager went out of his way to assist. My first service call on my QX60. I am very impressed. He saved me time by not coming back tomorrow. Best service I ever had! More
Service was exceptional. I am very fond of my service writer. He makes me feel comfortable. I had a lot of service done to my car and waited for it. I am very fond of my service writer. He makes me feel comfortable. I had a lot of service done to my car and waited for it. More
Always great Came in for oil change. They fixed my windshield water problem and cleaned my car. I can always do the oil change at home but rather take it here as t Came in for oil change. They fixed my windshield water problem and cleaned my car. I can always do the oil change at home but rather take it here as their prices are reasonable. More
Quality of service is still #1 The service team went over my car thoroughly and found things I missed, and returned a clean vehicle at the end. Thanks again West Houston Infinity The service team went over my car thoroughly and found things I missed, and returned a clean vehicle at the end. Thanks again West Houston Infinity More
Quick and Easy Car Lease I contacted West Houston Infiniti online and received a call from Ryan R. very soon after. I had been shopping around and had a price in mind already, I contacted West Houston Infiniti online and received a call from Ryan R. very soon after. I had been shopping around and had a price in mind already, and after 15 minutes of working with Ryan we hit my target and things were moving. I drover over to the dealer from Austin and and left with my car 24 hours later. Ryan understood my situation of being in Austin, and didn't try to pressure me to come in before reaching an agreement on a vehicle. This was by far one of the most painless leases I've done. By the time I'm reaching out to dealers for pricing I know what I want and just want to nail down a price and sign paperwork. Where most dealers were very inflexible and difficult to get to the point of agreement, Ryan did not waste my time and was helpful through the entire process. I'm extremely happy with both my new car and my experience at West Houston Infiniti and would definitely recommend them. More
Service is always topnotch! Always pleased with my service at West Infiniti Infiniti. Jerry Singh always goes above and beyond to make sure my car repair/service needs are met. Always pleased with my service at West Infiniti Infiniti. Jerry Singh always goes above and beyond to make sure my car repair/service needs are met. More