West Houston INFINITI

Excellent! Unbeatable customer service and class A treatment by everyone. I will buy all of my Infiniti vehicles from West Houston Infiniti! Absolutely the best Unbeatable customer service and class A treatment by everyone. I will buy all of my Infiniti vehicles from West Houston Infiniti! Absolutely the best customer service I’ve ever experienced when buying a car. More

True service with a smile. Friendly and prompt. Very helpful and the loaner car was very clean and nice. The problem was completely fixed along with a couple of recalls I didn Friendly and prompt. Very helpful and the loaner car was very clean and nice. The problem was completely fixed along with a couple of recalls I didn't know about. I was pleasantly surprised by the service experience. More

Exceptional They met my objective in finding the right car for the right price. I have bought other Infiniti vehicles from this dealership. The service is excepti They met my objective in finding the right car for the right price. I have bought other Infiniti vehicles from this dealership. The service is exceptional too. More

Excellent and friendly service. Brian was a great help with getting issues resolved professionally. I would highly recommend west Houston Infiniti service de and friendly service. Brian was a great help with getting issues resolved professionally. I would highly recommend west Houston Infiniti service department, a great team. More

Bait and switch bait and switch...with my trade in! Drove an hour to find that my trade in value had dropped by 5000.00$???? Online trade evaluator gave me a trade bait and switch...with my trade in! Drove an hour to find that my trade in value had dropped by 5000.00$???? Online trade evaluator gave me a trade value.... only to find that value was 5000$ less. Was this a technique to get people in the door? More

Execptional Terry and Bennie went the extra mile to assure that I was satisfied with their services. Although no military discounts were available, the prices wer Terry and Bennie went the extra mile to assure that I was satisfied with their services. Although no military discounts were available, the prices were reasonable and they took care of me in a timely manner, Great Job! More

Fast service to Quick problen Console on car lock up no controls worked. Drove to dealership and they were busy. I got an appointment for next day. I was leaving service manager in Console on car lock up no controls worked. Drove to dealership and they were busy. I got an appointment for next day. I was leaving service manager in white shirt asked me about my problem, I told him. He told me give him 20 min and he would have shop manager to look at. They fixed my issues in 15 min. Service Manager went out of his way to assist. My first service call on my QX60. I am very impressed. He saved me time by not coming back tomorrow. Best service I ever had! More

Always great Came in for oil change. They fixed my windshield water problem and cleaned my car. I can always do the oil change at home but rather take it here as t Came in for oil change. They fixed my windshield water problem and cleaned my car. I can always do the oil change at home but rather take it here as their prices are reasonable. More

Quality of service is still #1 The service team went over my car thoroughly and found things I missed, and returned a clean vehicle at the end. Thanks again West Houston Infinity The service team went over my car thoroughly and found things I missed, and returned a clean vehicle at the end. Thanks again West Houston Infinity More

Service was exceptional. I am very fond of my service writer. He makes me feel comfortable. I had a lot of service done to my car and waited for it. I am very fond of my service writer. He makes me feel comfortable. I had a lot of service done to my car and waited for it. More