West Houston INFINITI

I was able to get the date and time that I requested. I will return for future service of my car. But, I do not want to fill out any more surveys these are very annoying and time consuming. will return for future service of my car. But, I do not want to fill out any more surveys these are very annoying and time consuming. More

Best dealership in katy and a place to visit for your vehicle maintenance and services. Mason Koch was a good knowledgeable person when it comes to vehicle maintenance and services. vehicle maintenance and services. Mason Koch was a good knowledgeable person when it comes to vehicle maintenance and services. More

I bought my recent Infiniti in 2019. From the beginning, the sales staff, service department has been very courteous, efficient; reasonable cost. Highly recommended dealership. the sales staff, service department has been very courteous, efficient; reasonable cost. Highly recommended dealership. More

Every staff was very nice . Sales man Daniel was very kind . Also, Finance manager Ki Yoon help us a lot. I will recommend this dealer to my friends. kind . Also, Finance manager Ki Yoon help us a lot. I will recommend this dealer to my friends. More

I love this dealership. Josh Jacob is great in service. And Terry Epps is great in sales. But, these surveys are over the top. Kinda creepy. And Terry Epps is great in sales. But, these surveys are over the top. Kinda creepy. More

I purchased my first infinity SUV QX80 from Ryan Reynolds and I wish I could give him 10 stars. He is so nice and laid back. He is knowledgeable, trustworthy, and is completely on your side. He will give y and I wish I could give him 10 stars. He is so nice and laid back. He is knowledgeable, trustworthy, and is completely on your side. He will give you his honest opinion, and has your best interest at heart. Everyone that we dealt with was so friendly courteous and professional. In the finance department we were explained everything, and didn’t get the feeling like a ton of things were being added that we didn’t need. I would definitely recommend and return again. More

Return customer after briefly leaving for 9 months to purchase another vehicle. I was so disappointed with the service and complete lack of professionalism. I called my Infiniti service rep and he referr purchase another vehicle. I was so disappointed with the service and complete lack of professionalism. I called my Infiniti service rep and he referred me to wonderful gentleman in sales who set me up with a beautiful Q60s. Happy to be back where service matters. More

I do not usually write reviews, but I recently bought a QX60 SUV from West Houston Infiniti and the service by my sales man, Daniel Saucedo, was so great that I had to make this a first. Daniel was a joy t QX60 SUV from West Houston Infiniti and the service by my sales man, Daniel Saucedo, was so great that I had to make this a first. Daniel was a joy to work with. He was very responsive, very courteous and knowledgeable about the vehicle I was interested in. It was one of the best car buying experience that I have had. I made up my mind immediately that I wanted to make this purchase with him. I was in and out the dealership within a couple hours. If you should need to purchase a vehicle West Houston Infiniti and David Saucedo as your salesperson would make your visit one of the best you have had. Thanks David!! More

Great service, great Dealership! The first one in the nation to be exact. Josh Jacobs was fabulous and made sure we lacked nothing we were in and out in no time at all. nation to be exact. Josh Jacobs was fabulous and made sure we lacked nothing we were in and out in no time at all. More

Service Advisor Mason Koch answers questions and explains the service needed very clearly and engages the customer so they can make informed decisions about their service. the service needed very clearly and engages the customer so they can make informed decisions about their service. More