West Hills Kia

We ended up coming to the West Hills Kia dealership after having spent nearly a month looking for a quality used car for our daughter. All of our efforts to find a car on our own was becoming frustrating, a having spent nearly a month looking for a quality used car for our daughter. All of our efforts to find a car on our own was becoming frustrating, as we failed on one car after another. With that being said, we had just had our Kia Sorento in for a service at the Kia Service Center and we decided to see what they might have on their lot. I need to state first and foremost, that we have had some bad experiences with larger dealerships due to high pressure sales tactics, thus we were reluctant to look. Our daughter found a car that she was interested in and we took it down to our trusted personal mechanic and he gave the car a hearty "thumbs up" approval. We went back to the dealership and worked with Tom and Bryan on a fair price. Bob Villa, the Finance Manager, was just great to work with, as he found a local credit union for us to finance through at a good rate. Everyone we worked with was concerned about our needs as a family. They really listened to us as we went through some various car options before settling on the Kia Spectra......our daughters choice. We want to personally thank Bob, Bryan, Mark, Tom, Andy and Chris for making our family the biggest priority in this transaction and for their complete professionalism. No pressure sales tactics means we will be back in the future. This was truly a great experience! More

Surprising experience with this dealership. I haven't been this happy with the car and the buying experience since buying a Saturn 20 years ago. Absolutely no pressure and they got us the car we wanted been this happy with the car and the buying experience since buying a Saturn 20 years ago. Absolutely no pressure and they got us the car we wanted at below the price that we expected. More

We purchased a 2013 Kia Soul. We found West Hills Kia's staff to be very friendly and professional. The price of the car was as good as you'll find anywhere. We worked with Heather in the internet de Kia's staff to be very friendly and professional. The price of the car was as good as you'll find anywhere. We worked with Heather in the internet department and Chris the general manager and could not be happier with the price and the way we where treated. Followed up with Mark in the parts department to get a remote start and he took care of us right way, even making a service appointment to get it installed. I would highly recommend West Hills Kia to anyone in the market for a new or used car. Thanks Again! Troy Brass More

Andy was very knowledgable and not pushy. He was easy to work with and kept everything very relaxed and low key. My husband and I really appreciated his demeanor. Every question we had he either knew or q work with and kept everything very relaxed and low key. My husband and I really appreciated his demeanor. Every question we had he either knew or quickly searched and provided us with the answer. We would seek him out the next time we need a car and we would recommend him to friends and family. Good work Andy! More

We actually had a good time! We smiled and laughed and the whole appointment was in our control. We really enjoyed the experience. They were not selling us a car, we were buying a car and that made all th the whole appointment was in our control. We really enjoyed the experience. They were not selling us a car, we were buying a car and that made all the difference. Andy is a young guy which made us feel more comfortable working with a peer. It happened to be a beautiful day and they were having a luau for Labor Day weekend. At the end of our purchase we got to feast on roast pig. That doesn't happen everyday! Now, if we win that Hawaii drawing we will be forever in love with West Hills ;) More

Our recent purchase of a Kia Forte at West Hills Kia was altogether a pleasant experience, not least because of the knowledge and helpfulness of Sales Associate Jessica Redenbaugh. We love our new Kia. Ve altogether a pleasant experience, not least because of the knowledge and helpfulness of Sales Associate Jessica Redenbaugh. We love our new Kia. Verne and Marilyn. More

I had a wonderful experience. Andy A was very nice,helpful, and very knowledgeable in his job. Thank you for making my car buying experience the best. nice,helpful, and very knowledgeable in his job. Thank you for making my car buying experience the best. More

I was impressed with the dealership the minute I walked in the door. I was greeted by Barry Gardner, Jr. with friendliness and at the same time did not feel pressured at all. I told him I wanted to check in the door. I was greeted by Barry Gardner, Jr. with friendliness and at the same time did not feel pressured at all. I told him I wanted to check out the kia soul and the sportage. I looked at both and decided that I wanted to test drive the kia soul. Barry was very helpful and the test drive was great. Barry was very helpful explaining the different things that the car was capable of doing. When we got back to dealership he did not pressure me for the sale. I told him that I would think about it and get back to him and he gave me his card with his number. I went back later that evening with my daughter and purchased the black soul that I had test drove. I also want to thank the financial team that worked so hard for it to happen. Bob Villa the finance manager was just as helpful and friendly. I would recommend West Hills Kia to anyone I knew that was looking for a new vehicle. More

Thank you for allowing me to rate this company, I was greeted at the door and my car was taken in as I was standing there. Chad was great, he told me how much it was going to cost me before he started se greeted at the door and my car was taken in as I was standing there. Chad was great, he told me how much it was going to cost me before he started service and it didn't cost me a penny more. Chad also offered me a deal on my service that would provide my car a complete check-up at a very low cost to me. At West Hills Kia, I am always well taken care of, the Service center is clean and Service is done when it was promised and no high pressure to buy more that what I wanted done that day. West Hills Kia is just a great place to take my car for service, I use to travel to Everett Washington to the Kia Dealer where I purchased my Kia, but now would not go there anymore for service or sales. Thank you again for the great service you provide. Mike Feely More

I received top rated service at my visit to West Hills Kia. The sales staff and finance department personnel were great and they found the perfect car for my family and I at a competitive price. I initi Kia. The sales staff and finance department personnel were great and they found the perfect car for my family and I at a competitive price. I initially came to the West Hills Automotive complex based on my prior car purchasing experience with another member of the group. I stopped by for basic information about the "Sign and Drive" promotion currently being offered and arrived home the same day with an exceptional vehicle feeling confident that I had made the right decision. I know that this dealership was genuinely interested in securing the best possible deal for me in the most courteous, expeditious manner and that they will continue to provide excellent customer service for me in the future. I am a happy customer and would recommend my friends and family to West Hills Kia. Paula K. Bainbridge Island, WA More